i just dont like geting the shaft! no communication is hands down the worst thing ever for me...I understand crap happens but when there is blatant disregard,I tend to flip my lid haha
Understood. I feel the same way. If someone just took my money and ran, I wouldn't be happy to say the least.
I do think the 7 day wait for negative
reviews is reasonable, exceptions notwithstanding.
Most issues are resolved within this time frame, and this rule (speculation) cuts down on posts from freshly "had" irate customers, who MAY come back later and post that the issue was resolved, leaving many to read only the negative review and not the resolution. If I were a vendor who saw a multitude of negative
reviews from customers with transactions that I made good on, I would feel a bit like I was being slandered. It could very well break my business, if I were a vendor (I'm not, just to be clear) and that wouldn't be fair.
Again, it's all speculation on my part, but I did stay at a Holiday Inn Express last night. Just kidding, it's an extended stay