I ordered from a company, starting with an R, which I shoulda figured would be lotsa trouble BC I was linked to it from a transparently fake warning article that had a special offer to get a trial (technically a starter kit and not.listed as free at all. But they used the same wording convention like "if not satisfied simply call to cancel." Yes, it did list that I had 14 days to TRY it but I figured the suckers were the ones who forgot to call or didn't set a reminder like I do. It mentioned if you do NOT call to cancel in 14 days you pay $119 for the kit and are charged $59 (I think)
For a months supply, every month for 5 cartometers.
OK, I don't subscribe to auto payments for anything and I do not join clubs of any kind, not even F2F. But I had read the fine print and I knew what was going on with this deal. Either icd try and cancel or love it so much i'd sign up for the convenience. Never gonna happen.
Don't worry this story has a happy ending and advice on how to handle these coniving then cheating scam offers. So I got the kit - nice quality and sophisticated - yep, expensive looking. When I called to cancel 5days later, they enquired about me returning the kit and I said no I was not paying for shipping back to them especially when I never agreed to do that when I accepted the kit to try their cigs. They pint to the dreaded Terms, which I'd already looked over while I wired on God for someone to take my call (yeah alreadty aggravated ~ duh, I just quit smoking .......s - I am not in the mood)! Haha.
Well thy say that in section 4 I agreed to return the kit. Now what if I'd already turn the crap away BC of the nasty tobacco flavor?? NOW IM GETTING ...... OFF. I said how is it I didn't read this before I gave my info? All smug they say well you checked the box saying you read the Term. OK now I'm the dumb jerk who doesn't what she's taking about. And now I'm the sucker now. I murmured tongive me the RMA nuber so I coud send it back.
BUT how HAD I missed that details. I never have before. What gives? So I go back thru the process to sign up and LO AND BEHOLD they is NO check box and I didn't agree to the Terms afterall. Except for the 6 lines listed on the sign up page with the info I mentioned above.
So, yes, dear reader you would be correct in interpreting that to mean that they straight you lie to you to get you to accept your lack of trial offer sophistication and to steal your money.
I Told them to write a little note in my file that I wouldn't be returning .... and that i'd be contacting my credit card company to get even the shipping and handling I paid back from them. I held the better business bureau complaint card to my chest. They said but we gave ascreenshot of you clicking the button.
I said what kind of fool do you think you're talking to? What kind of fool are you? I was a computer analyst for 10 years and that's not even possible! Then I laughed out loud. And they said hold on while I talk to the manager.
They came back and that i'm all set with not returning and the accounts been cancelled. Have a good day.
Do NOT just acccept these under-handed techniques used to ft you to hand over your Monet tothem. Its still your money. Because if they could outright steal it, they definitely would and not bother even talking to you much less trying to trick you. They rely on you being good ntured enough to accept that you are dumb and powerless and hand over your money fair and square.
That is the part that is so infuriating. And now I'm determined to do anything I can so they don't succeeded.
Guess who got my $119 is? Then i consciously and purposely purchased a kit from a dealer that wad upfront with me. 'This is what we have to sell. Would you like to buy it?' Why, yes, I woyld.
I refuse to be bullied and patronized when I did my part and followed the rules.
I recommend you do the same. Do not hand over your hard earned money because they had in their contract that you agreed buy the Brooklyn Bridge from them! You are NOT powerless.
PS don't use a repaid card with a low balance either BC they will make sure you ennoug to pay for the whole kit before putting the order through. And you will get the same lies. Better yet, do like the poster wrote ~ avoid. But if you've already done it, call your credit Carl's company now. Even if this was a year ago. Its called a charge back in some instances.
