Place off Walker (south side) has mods, not the friendliest place but good juice, place off 19th in Moore very friendly and helpful but no mods that I've seen and didn't like the juice as well. Heard some places in MWC are good, haven't been to any tho. I still prefer to buy local when I can find what I want, just supports the local economy and they are my neighbors who are just trying to make a living.
Does anyone have issues with their local stores and a lack of customer service??
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The more I read this the harder I laugh. I thought these phone were supposed to be smart!
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You aren't the only one. But, in my defense, every place that sells the stuff around where I live doesn't do so exclusively, or even primarily. This is exactly why I refuse to purchase anything from the vendors here. I know Apollo overprices many of their items compared to other sites, but their customer service is absolutely phenomenal, and their live chat has 15 hour/day run time. It was worth paying the (small) premium just to have the talks (which totaled several hours) about which variable voltage device would be best for someone with my job/life situation, what the difference there is between all the different tanks, and which ones they would recommend for my situation, how to fill said tanks, replace coils/carts/heads for said tanks, and really anything else I could think of. The lifetime warranty on non-consumable products I KNOW will eventually break (like the ego vv's non-changable battery) was an added perk. I was happy to pay a small premium after their team took such great care of someone looking to get beyond the Mistic's and Blu's.
Granted, I purchase my juice from elsewhere, but that has nothing to do with their customer service; I just like FuZionVapor.
I am always leery of the stores around my area from reviews. I went to one that the clerk was friendly but he tried to sell me some stuff that didn't suit me.
I am more of a trial and error guy and check reviews (especially here) and buy online. If what I bought doesn't work for me, then it's all me instead of a pushy clerk.
I am more of a trial and error guy and check reviews (especially here) and buy online. If what I bought doesn't work for me, then it's all me instead of a pushy clerk.
With that attitude, I expect to see you expand your business quickly. So when does your business plan have you opening shops in Ft. Walton Beach, FL and Destin, FL? And be sure to include the crawfish!
And be sure to include the crawfish!
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I am so glad that I am not the only one that has been disappointed by my local B&M! They had one employee that made me vow never to return there, which I have stuck to. I just heard from a friend that he was let go, glad the owner of the shop realized how rude he was. I visited a shop down in Florida when I was on vacation last month, same deal, no help, lame, lifeless, make you feel like you are bothering them. So I order everything online and hope to open my own shop here locally with stellar CS that will have everyone leaving happy, well informed and wanting to come back and vape with me 
I've been nothing but impressed with the service I've received from one of our local B&M's. When I went in the first time to look, the place was absolutely wall to wall with customers, but someone helped me pretty soon and explained what I needed, how to operate it, and answered whatever questions I had without acting rushed or impatient. I had a fair idea what I was going to buy from reading here. What shocked me that day was how packed the place was. I realized I wasn't exactly a pioneer in the vaping world that day.
That is unfortunate that many of you have had an unpleasant experience in your local vape shop. I personally have only ever gone to one store and that was this spring when we went to Orlando, FL. on vacation. They were extremely friendly and helpful and let me sample flavors before I purchased them....I only wish we had more stores close to where I live. It is about an hour drive to get to a store sorta near my area, ( I live between a cow barn and a cornfield for miles) so I do a lot of online purchases, the only down fall is the waiting for it to arrive. (yep, u bet I stalk my mailman...hehe) Had we went to an actual vape shop before we quit anologs we would've saved a lot of time and money instead of buying the disposibles and then the njoy and blu starter kits, and so on an so forth. It was due to being unsatisfied with them and online research that we bought ego's and flav. juices and a whole new world opened up and we went from there...
I've only used one business here in SA, Thanks for Vaping. When I hit their first store, I was initially put off by the lack of products, but the owner seemed to know his stuff and the pricing wasn't outrageous. Now they have a second store, much closer to me, and they started to expand a bit more on the hardware side. Picked up the wife's eVic there. They also make some of their own juices and they are good. Both stores are also lounges and it's nice to be able to vape someplace in public and not feel like you're out of place!
Reminds me.. wife wants some more of their juice....
Reminds me.. wife wants some more of their juice....
I've found the vaping vendors in my area to be very patient and accommodating. Certain stores get busy and the customer service suffers a bit, but I feel like that is to be expected some times.
If I had a store that I didn't feel comfortable at because of the staff's attitude I would not do business with them again. If they don't want to treat you like they value your business then I'd go elsewhere.
If I had a store that I didn't feel comfortable at because of the staff's attitude I would not do business with them again. If they don't want to treat you like they value your business then I'd go elsewhere.
Conmpletely agree. It's getting worse and worse. I can understand going to a local McDonald's a receiving poor customer service (don't agree, mind you, just understand), because most of their employees are young, carefree kids that just don't get it yet. Worse is going to a reputable, high-class business and getting the same treatment. If I'm going to a local vape shop to plunk down some hard cash, I expect the best. Maybe I expect too much. That's why I will give return business to a store I'm completely happy with, even if that means driving a bit farther. Definitely let the store know though, whether good or bad, what you thought. Feedback from customers is priceless, and maybe letting them know you won't be giving them business as a result of their customer service will change things. The amount of vape shops popping up everywhere should make them realize that they're not the only option and that you WILL take your business elsewhere.
No dedicated B&M's in my area at all (local smoke shop carries an incredibly overpriced ego kit) but PBusardo, GrimmGreen and ECF have answered all my questions (with a little searching). I have ordered from 7 different online vendors and am very happy with the quality, speed of order fulfillment, and delivery - I am going to try Fasttech to see what their quality and delivery time is like from China so I can get some reasonable priced devices to give to friends to try to get them off the analogs
I'm very new to all of this in fact only 11 days and 6 days without a traditional cigaret!!! Fortunately the guys at Vaporessance in Ft Worth have been super helpful they probably think I'm a nut because I've been in there 5-6 times in the last 11 days!!! (-:
I realize I'm paying a little more than I would with a quick Internet search but there help has been invaluable.
I realize I'm paying a little more than I would with a quick Internet search but there help has been invaluable.
I have been to a few shops who have a limited amount of products, clerks who know almost nothing, and their mark up is ridiculous. Had an amazing experience with one of the first vendors I tried, and will continue to use them. Vapor Beast
I walked in to one of the local stores after work yesterday and told the guy that was "helping" me that I needed a 510 to ego adapter. He said "what? you lost me".
That was 20 minutes of my life that I'll never get back. lol I really like that store, but a lot of the experience depends on who you get when you walk in.
That was 20 minutes of my life that I'll never get back. lol I really like that store, but a lot of the experience depends on who you get when you walk in.
My local vape store is a headshop (sigh) but the stuff they sell isn't terrible.
Only 1 time - DFW vaper in lewisville, tx...just absolutely crazy how rude they were, wouldn't answer any questions I had or the other customers had....I was just passing through Texas and googled some b&m shops (I love going to different shops when I'm traveling)...but I just turned around and walked out after 5 minutes of crap!
Vaporescence just put a store in right down the street from me in Moore, Oklahoma.... Great service, much better than the one in Denton...
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