Don't lie to me

[Astron]

As a B&M employee of over a year (and chronicled here on ECF), I will say I sometimes cringe when I sell a mod for a large markup. Mind you I do not work on commission and my only goal is to help the customer sort through his options, find what is best for him, and use it safely.

I have no idea if the clerk in OP's post lied or not. I know I have no motivation to lie about what my store carries. I'm not the owner and again, my paycheck is no different whether the customer buys an Evod or a sigelei.

Many of my store's customers know prices are cheaper online. I don't know how much of a mystery that actually is or should be. Seems like if someone can have groceries delivered off Amazon to their homes, someone could also buy vaping equipment online. But our customers keep returning for gear, repeatedly. Maybe they don't all care about the markup. I have no compunction telling customers I buy about 50/50 online and in store. It's not a huge secret. Most of my customers are just happy they have a salesperson willing to hold their hands through the initial processes of learning the ropes.

 

[Ckitt]

You cannot protect people from themselves, it's impossible, and even stupid people who are especially in need of that protection, will resent the hell out of it, if they even notice that anyone is trying to protect them from their own stupidity. Those are the people most in need of letting Darwin's Law take its natural course, hopefully BEFORE they procreate.

Andria

Unfortunately, most of them do get a chance to procreate thanks to the social aspect of humanity. But that is neither here nor there, and before I digress much further, I must also say that a lot of us forget that even though we do reviews of products or scour the forums for as much information as possible, there is always bound to be something we missed, or think we know better then someone else.

A lot of B&M's are learning the ropes and a lot of the new employees are eager to learn as well. Stopped in at one of our local B&M's just today and let the 2nd day guy run his spiel before I started asking questions. Mainly because it enabled me to try some of the newer flavors at the same time he was explaining things to me, but it helped him get used to his job and to me. I also knocked over a couple tanks while trying juice, just to see the guy lighten up a little, hehe, he was so tense after he learned that I have been vaping as long as I have. I also agree though, that sometimes you just want to get what you need and get out, but if that's the case a simple phone call to find out if they have, or can do what you desire, can end up saving two headaches and a wasted trip.

 

[chellie]

Good for you. Very annoying. I do most of my ordering online - there is a local B & M near me and I started going in for juice here and there --and then they pulled something similar -- and I walked out. I followed up with a call to the owner and will never go back there. If that is the way they operate regularly it will catch up to them eventually --Karma

 

[JMarca]

You did the right thing by walking out, if they lie to you about something small like that what else could be a lie?

On the other hand if the employee sincerely didn't know because maybe his supplier doesn't carry it if it were me in that situation I would tell you maybe you're right and I'll investigate it further. Under no circumstances would I ever catch an attitude or tell you you're wrong I'm right.

I could see it happening both ways but the red flag is definitely there.

On another note all the hype about this little box mod made me go out and buy the VTC mini, I have to say for a sub 40 dollar device this little thing is not bad at all! I've ordered some 317L SS wire going to venture a bit into that and see how that goes.

 

[Tommy-Chi]

My local B&M will lie to me also, thinking I don't know any better. Last year I wanted a Stingray X they had. I asked if they had the box with the drip tip and hybrid connector. They kep trying to tell me they don't come with those. Had they been honest and said, "Uh, we lost those, but we'll give you a discount.", they probably would've had a sale.

A B&M that I use to go to, sold me an Aspire Atlantis II with one coil, and it comes with two. I asked abt the missing coil, and the salesperson told me NOPE, it only comes with one coil. It might seem nit picky, but I don't go there anymore. Plenty of other shops in my region.