The second gaming PC I built and sold in the course of a new business venture was destroyed by the USPS on its way to my customer back in 2008. Looked like it had been dropped from a helicopter.Yep and you can forget getting any kind of customer service. That'll never happen with usps.
Thankfully, I had it insured for the full value (just over $2k). My customer was very restrained, in my opinion. Not me so much. Even though a damaged/destroyed parcel is usually considered a matter for the recipient, I told him I was on the case, and then spent the next week-and-a-half leaning on the USPS.
They came through in the end and sent a check for the full amount of the system to my customer, but I honestly believe that if I wasn't on them about it every day, they'd have taken their sweet time. He might not have gotten paid for months.
And yes, their customer service is poor-to-nonexistent. I had to step in and "become" their customer service dept. for my customer. And needless to say, I never again shipped one of my systems via USPS.
One shipment of emu eggs I sent to Washington ended up at the military base after Hazmat was called when their local PO punted the box around. Always sent next day air, priority, with double the
oh my!!!
