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MonkeyMonk

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Feb 17, 2009
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I ordered the DSE-901 for both my neighbor, her grand-daughter, daughter and myself. The shipment arrived.

I had to take a wrench to get the initial mouthpiece plug out on all of the atomizers. When I put a cart. in, I have to thump it slightly with the same wrench. And, removing the cart., I have to wiggle and pull for a long difficult time or else I have to use the wrench with the mouthpiece protected with a slight cushion of paper towel.

Is this normal?

I'm about to lose my mind now because my neighbor is about 87yrs old and about 90 pounds and is blind. She'll never be able to loosen these. Any tips and tricks as to how to make the cart. easier to remove and replace.

I also don't want to bother the supplier if this problem can be solved with a post here at the forum.

Any and all advise would be grately appreciated.
 

8-Ball

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Feb 22, 2009
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I should think that you could take some fine sand paper and LIGHTLY sand around the neck of the atomizer until the cart fits. Don't remove too much.

I'd try several carts first to make sure you just don't have a bad cart.

If you don't want to mess with the atomizer, understandable, try wrapping the sandpaper around a pencil or some other object that will fit snugly inside the cart and spin it until the cart fits better. Remember, sneak up on it.

If it is a mis-sized batch of carts, the next shipment might fit perfect. If you sand the atomizer, the next shipment of carts could be too loose.
 
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devonschmoker

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Jan 21, 2009
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You can solve this problem by widening the mouth of the atomizer a bit. Find a sturdy hardwood table (or something similar)n Now line up the bottom edge of the cart (nearest the atomizer) with the edge of the table top. With a moderate amount of pressure pressing against the top of the cart and the bottom of the atomizer with downward force, slowly roll the device one time. If this doesn’t make it looser on the first revolution repeat. Remember to remove the battery before attempting this and to be very careful not to apply too much pressure. If done improperly it can cause the cart to become too loose.
I hope this helps. If you have anymore questions please feel free to ask. -Devon
 

RjG

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Those are all wonderful solutions for those capable, really they are, but she did say for her 87 year old blind neighbor too.

Unless MonkeyMonk is willing to make it a life-long job futzing with stuff for other people, shouldn't she should just return it, and find a seller who can send her carts and cigs that match? Or get one of the Janty clones, or M401 models instead?

Just a thought...
 

MonkeyMonk

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Feb 17, 2009
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Devon, You lost me... like, totally lost me... can you retry explaining this to me. Is the cart attached to the atomizer? Is the atomizer (battery end) on the table?

You can solve this problem by widening the mouth of the atomizer a bit. Find a sturdy hardwood table (or something similar)n Now line up the bottom edge of the cart (nearest the atomizer) with the edge of the table top. With a moderate amount of pressure pressing against the top of the cart and the bottom of the atomizer with downward force, slowly roll the device one time. If this doesn’t make it looser on the first revolution repeat. Remember to remove the battery before attempting this and to be very careful not to apply too much pressure. If done improperly it can cause the cart to become too loose.
I hope this helps. If you have anymore questions please feel free to ask. -Devon

Is the "tube" in a verticle or horizontal position, if verticle how do I roll it?
... I am so lost...

RjG, thanks for the reminder that I got to find a way to address this in a one-time fashion. I hope I don't have to return it, the DSE-901 is so much better and lighter than the penstyle and it's making a more satisfying vapor.

I ordered a ton of carts. and the equivalent of 4+ kits... I think this is a problem with all but it works so nice other than this, I would really hope to fix the issue without requesting a return.

8-Ball, I don't have any sandpaper, but I'm going to try a strip of emery board.

D_Struct, by any chance did you get yours today?

And thank you, all for helping me!!!

Please anyone who can think of anything or post links to other post, I would be most grateful!
 

devonschmoker

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Jan 21, 2009
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Portland, OR USA
Devon, You lost me... like, totally lost me... can you retry explaining this to me. Is the cart attached to the atomizer? Is the atomizer (battery end) on the table?



Is the "tube" in a verticle or horizontal position, if verticle how do I roll it?
... I am so lost...

RjG, thanks for the reminder that I got to find a way to address this in a one-time fashion. I hope I don't have to return it, the DSE-901 is so much better and lighter than the penstyle and it's making a more satisfying vapor.

I ordered a ton of carts. and the equivalent of 4+ kits... I think this is a problem with all but it works so nice other than this, I would really hope to fix the issue without requesting a return.

8-Ball, I don't have any sandpaper, but I'm going to try a strip of emery board.

D_Struct, by any chance did you get yours today?

And thank you, all for helping me!!!

Please anyone who can think of anything or post links to other post, I would be most grateful!

Here is what I mean when I said how to hold it.

strech.jpg


Press it against the table while rolling it along. doing this will widen to atomizer a tiny bit.
 

Elle

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Feb 9, 2009
406
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Orange County, CA
ugh... monkey did you by any chance get your 901 from puresmoker? i'm having the same problem as you!!! this is SO ... frustrating...

i can't frickn take the carts in or out without a fight (i managed to get one in, don't think i'll be able to get it out without a wrench- seriously), i'm seriously upset.

i tried the "rolling" idea, no such luck.

wtf, i'm majorly ....... plus i'm not jazzed about the throat hit. it produces a lot of vapor yet i feel like in inhaling air.

i may have spoiled my self by starting w/ a penstyle as my first e-cig, but so far this 901 gets two very red (from pulling on the damn carts) thumbs down!!

except for appearance (its quite pretty :) )

i'm going to email PS tomorrow for some advice on where to go from here- i really don't want to have to wait again, after the 7 days it took to get it... hopefully they are aware of the issue and can advise on how to fix it w/o a return.

if you find a solution please let me know :)
 

rmasu

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Feb 13, 2009
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hawaii
my janty has the same problem, super tight not wrench tight but really tight. I took a dremel with the light stone ( one shaped like a roll of toilet paper ) and lightly went around the atomizer till the carts slid in.
Now I hope I didnt get a batch of too small carts! I guess I could always tap the sides of the atom in a little if the next batch is too loose.
Doc
 

MonkeyMonk

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Feb 17, 2009
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Devon, Thank you so much for the photo. I understand now. That was super of you to take the time to take and post a photo for us.

Ellie, yes, same source as you. If you purchased extra atamizers or complete kits check the threading. I got an atomizer with bad threading in the kit. That issue I did have to notify them about because there were no obvious burrs that could be removed.

But, don't get upset with puresmoker, they are great people to work with. Stick with this thread and your's will be ok, too. (And mine definitely needed a wrench for both... and I can now wiggle it on and off... lots of strong wiggling but it's getting better.)

rmasu, what I wouldn't give to have a dremel right now, or to have my husband not stroke affected. He was a wizz at fixing things for me. BTW how much does a dremel cost?

Now, back to Ellie, ok find the wrench and get the cart off.

1. Find a bunch of circular pencils and some emery boards.
2. Cut an emery board in thirds lengthwise.
3. Now gently put the emery board into the atomizer to determine the highest point of the coil.
4. Mark the emery board with a thin magic marker at the outer edge. (This will be your guide, that you can see, so as not to damage the coils later on.
5. Now stand the pencil on the eraser end and place the long sliver of emery board next to the pencil with the rougher side out and clasp them tightly together.
6. Now attempt to fiddle them into the hole of the atomizer getting a sliver of the metal band of the pencil inside, too. (If is't to wide/thick, peal off a few layers of the emery board from the finer side, or try a different pencil. None of my pencils were the same diameter eventhough they all looked alike. Also, I used round barrelled pencils, not octogonal)
7. Once you're inside with that connection sand a bit going around in circles.
Check if you made enough progress.

(I didin't make enough so I went on to torquing the pencil in the hole.)
8. Torque = an angular pressure. The pencil will no longer be sanding or moving evenly around in the hole. Your pencil wil be on an angle and you're applying stronger force to the outer edge that is comming in contact with the emery board.
9. Keep doing this, and checking, and doing this and checking.

What you are doing is the same as Devon,8-ball and rmasu suggested but in a different way. Just make sure you get the a sliver of the metal band of the pencil inserted all the way around so your atomizer doesn't get elliptical.

Aside from being up at 3:20AM, this was fun getting help from a lot of people. It feels good to be part of this family, but now I got to sign off and go ni-ni.

Stay with it Ellie, there will be more help and more suggestions. The dremel is by far the fastest, just bring some donuts to your local firehouse one of those guys has got to have a dremel.

Keep posting how you're doing. Don't get upset just imagine how much work those guys at puresmoker went to inorder to get their shipments out ... It's getting harder and harder for the suppliers, so what we can fix here we save them and us time. We'll be with you until you get yours fixed.

(Mine are almost ok now. And, I did what Devon posted after the emery/pencil trick and they got better. I'll proll work on them again tomorrow for awhile, too.)
 

Elle

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Feb 9, 2009
406
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Orange County, CA
thanks for the tips monkey, i'll give it a shot.

and i'm truly not a problem customer, i promise :) i know puresmoker has quite the following, and i appreciate that. my feeling is though- i pay for something to work as described... not for me to have to fiddle around to the wee hours of the morning trying to fix something that should never have been sent out that way.

i emailed PS last night about what they'd suggest i do, i hope to hear back soon. i'm also hoping this cart lasts me until i get home (i couldn't bring myself to carry pliers in my purse for the sake of switching carts). :(
 

Elle

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Feb 9, 2009
406
1
Orange County, CA
still no reply from ps, but i've made progress!

i no longer need pliers to remove the cart!! :) if i hold my breath and pull and wiggle as hard as i possibly can until my face turns red- the cart comes out! :) still a PIA, but better than needing pliers which i was so not into.

the throat hit issue has also been resolved, i think it was a matter of breaking in the device.

so i'm really loving the 901 now, minus the cart issue of course. maybe it will help with my upper body strength :)
 

Sunshyn

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Feb 18, 2009
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www.sblades.com
Mine is probably not as bad, but I keep having trouble with the cartridges, especially trying to get them back off. I don't have nearly this much trouble with the other 901. I tried using a piece of square rubbery cloth which was made to help open bottles by giving a better grip. It really helps. If it's not just because the e-cig is new, I'll probably cut a smaller piece off to have with me for when I go out.
 

Cymri

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Feb 18, 2009
84
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Austin Texas
I ran into this problem too. I got my 901 from Litecig and an extra pack of carts. The carts that came with the 901 have the round hole on the mouthpiece while the pack of extra carts I bought are the kind with the slit in the mouthpiece and the single airway on the side within the cart. The carts with the slit in the mouthpiece are extremely tight to get on and off my 901 whereas the round hole type fit smoothly. The issue here I think is the actual model of 901 you have. I can't remember the "N" model number offhand but just know there are at least 2 types sold as the 901 that look identical. Do a search on the forum about the 901 and you will find the threads that discuss this.

The carts with the slit seem to me a better design as they hold more liquid and are easier to fill and seem to vape stronger. Out of the pack of extra carts I got there are 2 that I can get on and off fairly easily so I have just been using them along with my Riskee Yuice liquid. Once the stuffing in them wears out I will just replace it with the stuffing from the other carts.

The main thing it seems is that everyone should realize that there are slightly different models all being sold as the 901. As far as I can tell they are each quality units but you must be careful to check with your supplier that the replacement carts they sell go with the one you bought.
 
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