Love the communication from this place.As my bottle of Turkish blend runs down, I await my 6 bottles eagerly. I seriously hope it's good smooth smoke juice. I already want to give this guy a great review.
a message from Patrick:
*snip*
And as an appreciation for not being upset and giving me the extra week to get things
In order for our future line, expect a little something in your order bag!
I got this on 3/1/09:
Just a quick update!
The shipment of eLiquids has finished production and will be shipped
This week (to him!). Once in, orders will begin processing out to customers.
You should have you eLiquid soon,
And thank you for your patience in this matter
Patrick Colton/President
Healthysmokeshop.com
So his order will ship this week....if it's coming from China, he probably won't get it til next week...then ship out to us. We'll most likely have waited a month to get our orders!
As Long as it gets here by June...That's when I go on VacationLooks like he updated his web page and says it will start shipping on 3/14 ( was 3/9) with this info
*Do to the large size of eLiquid shipment, U.S. Customs has delayed delivery by a few days, but has assured me that there is no problem with the paperwork, which includes Taxes & Duty on this shipment. If there are any furthur problems with delivery, you will be notified individually. All shipments will begin no later than this Friday. Thank you for your patience, as this is a very large shipment, and processing is being done as fast as possible!
Hope the juice is worth the wait.
Looks like he updated his web page and says it will start shipping on 3/14 ( was 3/9) with this info
*Do to the large size of eLiquid shipment, U.S. Customs has delayed delivery by a few days, but has assured me that there is no problem with the paperwork, which includes Taxes & Duty on this shipment. If there are any furthur problems with delivery, you will be notified individually. All shipments will begin no later than this Friday. Thank you for your patience, as this is a very large shipment, and processing is being done as fast as possible!
Hope the juice is worth the wait.
As Long as it gets here by June...That's when I go on VacationThe Wiz!
I just wanted to apologize for the time you have had to wait for your order. I understand it has been frustrating, as I too have been working hard to get this order to you as quickly as possible. I have just talked with the owner of the company that produces the E-Liquid, and they explained some of the difficulties currently happening in this industry, and how it may affect all future sales.
As you are probably aware, the Electronic Cigarette is a device that has not required FDA approval, provided it is not sold for smoking cessation. There has been a lot of controversy lately about whether or not it should fall under the FDA umbrella or not. Dealerships in China have been shut down, due to the improper CE and ROHS guidelines, which are Chinas version of our countries 9002 manufacturing certifications. In the United States, all products which are ingested must follow strict guidelines in order to be manufactured and sold. The CE and ROHS are Chinas equivalent.
This is a large part of the reason that this shipment has taken as long as it has. (The Bulk Special Order Sale ended two weeks ago this Sunday). I have had to make sure that the E-Liquid that you receive is from a certified manufacturer that upholds all the right standards. Believe me, there are a lot that do not.
That being said, I have just received word that the shipment is in Customs and should be released today or tomorrow sometime. Once it arrives, I will begin immediately shipping the products out to you and the other customers. Please bear with me while I complete these orders. There are a lot of them, and I want to get all of your orders done as quickly as possible, but correct as well.
Sincerely yours,
Patrick Colton/President
HealthySmokeShop.com
A few more weeks? Justjulie.....You are being too nice....I think I will be wanting a refund before that(starting to get nervous here).I'm glad I only put in a small order,unlike some others here.The only other thing I've got to say is "Patrick Colton....I am watching you"Personally, the wait isn't all that bothersome for me. It was clear that he didn't have the stock on hand and that he was placing an order to cover the orders we made. I also figured that there was a good chance it'd get slowed down in customs given that it was no doubt going to be a very large order.
Frankly, I suspected that he was being overly optimistic in terms of when he'd actually receive the shipment in light of the customs issues that have been reported of late.
My bottom line is that I don't mind waiting for a few more weeks . . . but after that, he needs to start offering refunds to those who no longer want to wait. I hope he doesn't have all of his money tied up in this shipment in case things go south.
A few more weeks? Justjulie.....You are being too nice....I think I will be wanting a refund before that(starting to get nervous here).I'm glad I only put in a small order,unlike some others here.The only other thing I've got to say is "Patrick Colton....I am watching you"The Wiz!