Thank you everyone for offering your input and suggestions.
I am trying to see if the V4L people from this forum will respond or if they will respond to my ticket that I opened. If not I will be forced to call them (which I really shouldn't have to go
through all these steps).
For the record: I have been analog free since April 2010 (almost 2 years). Most of that time I have been a loyal customer of V4L. I have had a few mix ups in the past in my orders and V4L has corrected it very quickly though this is the first time in which I have ended up with a completely empty package/shipment.
I waited very patiently for V4L to restock the red energy 4mg stock - I spent weeks using stuff I didn't like that much. Finally V4L got the 4mg red energy in stock - I ordered it only to find that the package showed up empty on top of which I am almost out of the junk I didn't like that much before.