dude you still have that vid?I would REALLY suggest going somewhere else. I bought a DNA 200 and the VTC mini for my wife and when we got the VTC it had these issues a bunch of other people are having. VapeNW told me to send them a video of it malfunctioning and they would start the return process. I sent them a very detailed video of it dropping in resistance then giving a anemic vape. I then put the tank on another mod and showed that the tank worked fine. I then did the same with another tank and mod to show the VTC failing again and the other mod once again did well with the second tank. I sent both videos really believing that they would take care of me. And I told them if they simply looked at this thread it's very obvious that this is a faulty board/mod. They sent me a email basically saying that's how it works and they couldn't help me. I then called and asked for a manager and explained everything once again in great detail and he kept saying that's how they work. Now I own 6 TC devices and 2 DNA 200's I believe I know how TC is basically supposed to work. I tried to keep my cool during the conversation with VapeNW but it is difficult when they are telling you something that's not true. I asked him if he was in my shoes how he would feel and he said he was sorry, well sorry doesn't put a working mod in my hand. Before I ordered from VapeNW I did research on them and got mixed results. People said good things and some real bad things recently with returns and how they left people with clearly broken mods. I would suggest to go to any place but them, they treated me like a idiot and I had just spent over 200 in there store. There are a lot of other places that have good CS with the same products. If you buy from them just hope nothing is wrong with any of your purchases. Sorry for the rant I just can't stand awful CS especially when your spending hundreds at there store and they treat you like you bought a gum ball lol.
would you mind posting it on this site
temp protection issues
hope it helps us fix the issues
and have your long rant go along with the vid
thanks
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