I purchased an iTaste MVP 3.0 Pro 60W from @myvaporstore_ny on 08/20/2015. It's malfunctioning from strictly normal use. (Cycles red green yellow when plugged in, stopped recharging the battery regardless of how many hours connected, and switching cables, electrical outlets, direct/surge protectors, standard Apple or fast Apple power adapter results in no difference.) How do I exchange or repair it?
Is this the standard expectation of the build quality of this innokin product that its lifetime is designed to last under a year? The warranty has expired I assume, but I don't want to invest necessarily in another MVP or innokin product if they typically last under a year, unless most ecig products from most brands also last under a year.
Note: I tweeted @Innokintech a few days ago and posted in their forum here yesterday, but they haven't yet responded, or are ignoring me. So I thought I'd ask veterans.
Thanks.
Is this the standard expectation of the build quality of this innokin product that its lifetime is designed to last under a year? The warranty has expired I assume, but I don't want to invest necessarily in another MVP or innokin product if they typically last under a year, unless most ecig products from most brands also last under a year.
Note: I tweeted @Innokintech a few days ago and posted in their forum here yesterday, but they haven't yet responded, or are ignoring me. So I thought I'd ask veterans.
Thanks.
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