Just trying to be helpful, JF ... almost all FT buyers look at that forum. In terms of eyeballs, that would be the place to ask that would get the most reads.
Fasttech or Slowtech?
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Just trying to be helpful, JF ... almost all FT buyers look at that forum. In terms of eyeballs, that would be the place to ask that would get the most reads.
Yeah... My order from 7 Feb that was supposed to be shipped on the 11th is still waiting to be packaged. Support tells me they have a very large backlog from the holiday and that things will be normal again this week. It's really not a big deal to me so I just thanked her and let her know it was fine - but yeah... I'd like go have my stuff a little sooner than much much later
It all depends on what you ordered and if there is a back order date listed most products say under the product name available 2/22/2014 etc my last order which consisted of a nitecore i2, chi you mod, ohms meter and some drip tips was place on January 3rd and shipped via China post I always find that to be the quickest was originally on back order for Feb 2nd due to chi you but shipped on the 5th of Jan must have got them sooner and was delivered to my house on the 21 or 22 of Jan which was extremely good considering the money I saved and the shipping was free. I just placed in order today on 2 turtleships 1 v1 ss and a v2 brass as well as an Omega and Gold Patriot when the order was place it said the ss turtleships and omega wouldn't be ready for 6 days then an hour later said ready for ship status on brass and patriot are still on back order but if it's like my last order I can expect them by march 4-6
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Placed an order for the Kayfun. Won't even ship until 3/16/14. Terrible, nearly 1 month just to ship.
Like whats been said here a million times..if U want it NOW and fast, buy locally....if U want it for low cost then buy from FT ....but U do NOT get BOTH cheap and fast shipping from China unless U pay DHL for the shipping....U have choices..
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What's the saying? "Fasttech is the vendor you love to hate?" I do like to gripe about them, but I really do love them. For all my griping I will continue to be a Fasttech customer, and the reason is because they really are very good in the end. Chinese companies aren't really known for customer service, but Fasttech actually makes a good effort. Problem with my order? They'll fix it. Open a ticket. Other Chinese companies I have fear to deal with, but with Fasttech I know that if there is a problem Fasttech does step up to the plate to make me happy. Slow shipping? Yeah. My Kayfuns took five weeks from order day (and at the time I placed the order the ETA was 5 days to ship) to actual shipping (and this is well before Chinese new years). If I don't like it, I can always cancel and they'll give an immediate refund. Did I cancel the order? Hell no. Fasttech had Kayfun lite styles for less than $15. They are swamped because it is a popular item at dirt cheap prices. I didn't want to wait so I ordered from a U.S. vendor, and I got them in hand by the end of the week. I also paid about $10-20 more from a U.S. vendor for the privilege of having it immediately. (The Fasttech Kayfuns are still somewhere in the mail and I'm ok with it because I need more and no one can beat the price.)
If the OP is waiting on a $500 order, here's the problem/trick: break down the order into smaller orders. What Fasttech does is that if one item on the order list is not in stock, the ENTIRE order is on hold until the missing item is available. With Fasttech the shipping is free no matter even if it's a 90 cent item. You don't need to bulk order to save on shipping. I have another order that has been sitting for 5 days. After 3 days I open a ticket requesting that whatever is not available be cancelled. I just got a response about half hour ago that the cancelled the order on one drip tip and it's going to ship.
I do like to gripe about them, but I really do love them. For all my griping I will continue to be a Fasttech customer, and the reason is because they really are very good in the end. Chinese companies aren't really known for customer service, but Fasttech actually makes a good effort. Problem with my order? They'll fix it. Open a ticket. Other Chinese companies I have fear to deal with, but with Fasttech I know that if there is a problem Fasttech does step up to the plate to make me happy. Slow shipping? Yeah. My Kayfuns took five weeks from order day (and at the time I placed the order the ETA was 5 days to ship) to actual shipping (and this is well before Chinese new years). If I don't like it, I can always cancel and they'll give an immediate refund. Did I cancel the order? Hell no. Fasttech had Kayfun lite styles for less than $15. They are swamped because it is a popular item at dirt cheap prices. I didn't want to wait so I ordered from a U.S. vendor, and I got them in hand by the end of the week. I also paid about $10-20 more from a U.S. vendor for the privilege of having it immediately. (The Fasttech Kayfuns are still somewhere in the mail and I'm ok with it because I need more and no one can beat the price.)If the OP is waiting on a $500 order, here's the problem/trick: break down the order into smaller orders. What Fasttech does is that if one item on the order list is not in stock, the ENTIRE order is on hold until the missing item is available. With Fasttech the shipping is free no matter even if it's a 90 cent item. You don't need to bulk order to save on shipping. I have another order that has been sitting for 5 days. After 3 days I open a ticket requesting that whatever is not available be cancelled. I just got a response about half hour ago that the cancelled the order on one drip tip and it's going to ship.
Slow... but what can you expect for free shipping and a cheap (inexpensive) product. I have found that anything with a battery in it (even an ego-style) takes substantially longer to receive. Keep that in mind.
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