Hi, I'm Pam! .. I hope this helps. Being a total noob it sure helped me!!! I was not given instructions nor told what items where sold to me. My battery read Smok on the bottom and my tank reads ViVi Nova 2.8.
I'm so knowledgeable, all I knew was 1) put juice in and 2) suck the vape out!! lol .. I never cleaned my tank and always had it in a lay down position. Anyhow, 3 days after I started vaping, my ViVI Nova quit working. I panicked for fear I would be forced to smoke again. At first, I thought my battery died cuz it didn't blink 3 times after clicking the button 5 consecutive times, but the light was green. I had 2 other batteries and all did the same thing. Luckily, I was given a 2nd tank and was so grateful it worked. I hunted for 2 days and finally found this video. (I can't figure out my own tv changer half the time, never-less do this on my own). The video was so user friendly, even I was able to take my ViVi Nova apart and re-due the coil thingy. Bang! I'm vaping again! LOL
I thought I'd share the link in case your new and this happens to you.
A PBusardo Tutorial - Vivi Nova Cleaning & Rebuilding - YouTube
If any anyone knows of a better way or has knowledge of possible problems which could put someone like me into panic mode, I'd sure appreciate your input. Thanky!! Thanky!!
I'm so knowledgeable, all I knew was 1) put juice in and 2) suck the vape out!! lol .. I never cleaned my tank and always had it in a lay down position. Anyhow, 3 days after I started vaping, my ViVI Nova quit working. I panicked for fear I would be forced to smoke again. At first, I thought my battery died cuz it didn't blink 3 times after clicking the button 5 consecutive times, but the light was green. I had 2 other batteries and all did the same thing. Luckily, I was given a 2nd tank and was so grateful it worked. I hunted for 2 days and finally found this video. (I can't figure out my own tv changer half the time, never-less do this on my own). The video was so user friendly, even I was able to take my ViVi Nova apart and re-due the coil thingy. Bang! I'm vaping again! LOL
I thought I'd share the link in case your new and this happens to you.
A PBusardo Tutorial - Vivi Nova Cleaning & Rebuilding - YouTube
If any anyone knows of a better way or has knowledge of possible problems which could put someone like me into panic mode, I'd sure appreciate your input. Thanky!! Thanky!!

The Vision Vivi...prolly one of the greatest vaping innovations in the last year IMHO. Washing cleans the tank and wick while dry burning cleans the cooked gunk on the coil- After dry burning I also rinse the ash off. Been using the Vision Vivi for 6+ months and lovin' it
Also, thank you for the warmth. My father is a fighter!! I don't know who is more proud, me of him, or him of me. haha I'm not sure how he has made it this far. He is 71yrs old with severe diabetes, prostate cancer, kidney failure, respiratory failure and heart failure. He just had a pace maker put in a week ago. Oh, did I mention "grumpy syndrome" as well. LOL No matter how bad things get, he tries to put a smile on his face, then sits up at his computer emailing everyone jokes.
Reach For The Stars!!!!!! You can never fail, as long as you keep reaching and keep smiling!!
.... Dang I'm lovin these funny icons!!!! haha