Supplier Negative Review
Name of retailer:
Got Vapes
Date of your initial complaint to the supplier
Apr 3, 2016
Method used when initiating complaint with retailer
Email
Ticket number (if you were issued one)
17263
General nature of complaint
Defective or wrong product
Briefly describe your problem or issue
I purchased a joyetech 510CC pass through charging Repl C1 atomizer 2.2 Red on March 15, 2016. The battery would not charge. I sent an email to Daniel and he opened up a ticket on 4/3/2016. For the last five (5) months I have been messaging with Max wondering where my product was. He indicated that it had been shipped twice. I asked for tracking numbers but was not given any. Right now I'm out 32.95 and to date have not received a replacement or an offer to reimburse me. I do not know where to go from here. I have often purchased items from GotVapes.com, I receive an email shortly after I order the products and get them in a timely manner. I don't understand why they simply cannot ship me a new joyetech 510CC or reimburse me. In my last email, I told Daniel that if this wasn't resolved, I would report it on the ECF forums. I will not purchase products from GotVapes.com any longer. This is a simple fix, unless they don't have any joyetech 510CC's that work?? On Monday, I will report them to the Better Business Bureau and possibly the Attorney Generals office in the state that GotVapes.com resides in. Anyone have any thoughts?
