I purshased a gold rush mod from MadVapes several months ago. Recently it quit working. This had been my go to mod. It has been dropped, kicked, sat on, totally used and abused. Still looks like new. I put in a support ticket asking for the cost to repair. I was told to send it in. Imagine my suprise when a week later I've got my mod back, working perfectly, at no charge. That is customer service above and beyond. Thanks MadVapes, you now have a customer for life.