Halo battery warranty

[jme715]

Hello all,

One of the batteries from my G6 starter kit is not performing as well as my others. It doesn't last as long on a full charge and there are times where it does not fire, and I have to put it back on the charger and take it off to get it to even work. Have any of you guys had similar issues?

I wasn't going to bother requesting a replacement since I've purchased another mod, but I figured that since I've spent my hard earned money on it I should at least inquire about it. I've sent Halo an email and am waiting for a response. Other than the issue with this one battery I've been happy with my purchase (Although I do regret not getting the larger capacity Triton batteries).

How has your experience been with Halo's customer service?

 

[Aviationrich]

It took me a few days to hear from their people who handle the website, but I've heard good and bad. Mostly good though.

Good luck with your problem, hope they can figure it out for you.

sent from galaxy tab 3 using tapatalk

 

[GreenLeaf]

Honestly, I would pull the trigger on a Triton. The G6 just doesn't compare in vapor production and battery life. I have 5 G6 batteries I used for 5 months before diving into a Triton. At LEAST one of my G6 batteries DIED after just 75 charges (I counted). A couple of the others aren't lasting as long as they did initially between charges.

The crappy thing is obviously this is past the 2 month warranty, even though Halo states the batteries are good for 300 charges. I didn't even get 1/3 of that. Therefore you will never know if the battery is up to snuff before the warranty period is over. It's just the risk you take.

 

[Aviationrich]

My g6 batterys were Ok. I was going through two full charged ones a day before I got my triton. If your thinking of getting one, do it. You won't regret it.

Sent from my galaxy s4 using tapatalk

 

[Bravesfan]

I had the two 650mah batteries I received with my Triton kit die within a day of each other after having them for a month and a
half and Cinder helped me with it.

Halo sent me a Triton VV battery and a sample tin of juice.

And that was before I had sent in my dead batteries!

Then when they received my batteries, they sent me an email asking if I wanted an exchange or credit for them.

Sent them back a message that the VV and the sample tin was really more than I expected so they didn't need to do anything else.

You just can't beat their CS in my opinion.

If you send them a message and don't hear back within a few days, I would contact Cinder and see if she can help.

Cindy