SOL Halo warranty no good!!

[Racehorse]

The problem is the re-seller says warranty has to go through Halo not them. Halo says just the opposite. Which should be true?

I have bought a LOT of Joyetech products and not once have I ever been told by the vendor that sold me stuff to "contact Joyetech".

Because Joyetech is a well known product manufacturer, who gives their authorized resellers a warranty, then your reseller can extend that to you.

YOu bought from the B&M, you are THEIR customer, not Halo's customer. They are Halo's customer.

When I return a bad bulb to a store, I am never asked to contact GE.

 

[Racehorse]

HIf you can let me know the reseller where you purchased it I will have someone reach out to them ahead of time and explain the situation so when you do get a chance to return to the store it will be a much smoother process.

Wow, you are awesome!