Hi, new to this site, but badly in need of some advice. I have been using Green Smoke for a while and liked the product. I even signed up to distribute it, because my husband and I were so impressed by the e-smoke experience. Well, their customer service has treated us so badly, and our distribution customer service person told us a complete lie, and wouldnt apologize when I caught him in the lie, so I decided I cant distribute a product in which I cannot trust that the company would honor their warranty. If I cant trust them, I wont represent them to others. BUT now I have a problem in that I have sold quite a few kits and own three myself and dont know if anyone else's cartridges will work with the greensmoke batteries. I need some expert advice please, as I use them, and now I have customers of mine using them and I dont want to continue to give Green Smoke the business if they can't keep their word, and you cant count on them. I did try to contact a supervisor in case anyone is wondering, and he told me that the rep I had is THE only rep that takes care of distributors and if I didnt like it, I could shop elsewhere. I tried to locate who owns GreenSmoke but couldnt find that info anywhere on the web so I have no option to move further up the ladder. Any help, anyone could offer would be sincerely appreciated. Thanks in advance,