Help desk ticket from "old site"?

[jmzjmz]

Ben, glad the site is "almost" back up and running!

Quick question:

How exactly are you going to go about answering help desk tickets from the old site? I have one outstanding regarding the credit card fraud issue.

Thanks for the great juices!!!

 

[jmzjmz]

Bump to keep it fresh.

 

[jmzjmz]

Bump. Still want an answer.

 

[BentWookie]

Hi jmzjmz,

I know you are waiting on a ticket from the previous site but I suspect if you want to expedite the solution to your prior ticket you would probably be better off just sending an email to the address that Ben provided earlier today.

Porphy: "Send an e-mail to avejuiceCS@gmail.com if we are offline. This will get to our customer service wookies. When we are open it might be easier to use the "Contact Us" form."

I hope this is useful.

~BW

 

[Porphy]

avejuiceCS@gmail.com

Refresh my memory via that e-mail and I'll get on it.

 

[jmzjmz]

Thanks for the info guys. Email sent!