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Discussion in 'New Members Forum' started by Jennifer Kostic, Mar 9, 2018.

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  1. Jennifer Kostic

    Jennifer Kostic New Member

    Mar 9, 2018
    why is my brand new smok tpriv just stopped charging it wont do anything
  2. Letitia

    Letitia Nano Junkie

    Supporting member
    Apr 2, 2017
    West Frankfort, IL
    Welcome to ECF.
    Did you try 5 clicks on the fire button to turn it on?
    • Like Like x 3
    • Agree Agree x 1
  3. Tonee N

    Tonee N Vaping Master Verified Member

    Mar 24, 2017
    I wouldn't advise charging the batteries through the device.

    Sent from my SAMSUNG-SM-G891A using Tapatalk
    • Agree Agree x 4
    • Winner Winner x 1
  4. Fog n Vape

    Fog n Vape Senior Member ECF Veteran

    Hi and welcome to ecf. Sounds like the USB is faulty either the cord or the imputed gizmo on the device. Most people recommend using an external charger but regardless if it's brand new and not working then I would return it for replacement or refund. If you have a different USB cord you could try that to rule out a faulty cord.

    That's a bummer since it's brand new, myself I'd definitely return it. Good luck
    • Like Like x 1
    • Agree Agree x 1
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  5. Fog n Vape

    Fog n Vape Senior Member ECF Veteran

    Opps. Double post
    • Like Like x 1
    • Love Love x 1
  6. Izan

    Izan Vaping Master ECF Veteran

    Jul 1, 2012
    Mallorca, Spain
    Hi and welcome,
    What batteries are you using? (Brand/Model?)
    Are you charging via a mains charger or from a computer/device?

    • Like Like x 1
    • Agree Agree x 1
  7. BrotherBob

    BrotherBob Vaping Master ECF Veteran

    Dec 24, 2014
    Welcome and glad you joined.
    Could contact:
    local B&M Vape Shop (Visit) -----Might be simple.
    Vendor who sold it ---see if they will repair or replace or advise (any authorized distributor).
    Manufacturer contact ---see if they will repair or replace or advise.
    • Useful Useful x 2
  8. stols001

    stols001 Mistress of the Dark Nicotinic Arts Verified Member

    Supporting member
    May 30, 2017
    Tucson, AZ
    It may be that you need to warranty the device, but I'd say more information is needed for sure, such as batteries used, how you are charging etc., and well, as much information as you can provide would be helpful. It could be your batteries aren't authentic and can't deliver power needed, it's really recommended to have a dedicated charger for your batteries, etc.

    It could be the device, but it's too early to say yet. If you have a decent brick and mortar near you, you could also take it in for real world help. If all else fails, you may be able to warranty the device, but learning more about batteries and charging is a good idea in any case, whether it's the device, charging method, or the batteries themselves.

    Welcome to ECF and I wish you the best of luck!

  9. Fidola13

    Fidola13 Super Member Verified Member

    Supporting member
    Dec 20, 2017
    OP did you have any luck getting your Smok Priv to work? When I got my first mod I thought it was broken. I had forgotten to click the fire button 5 times quickly! I was so panicked that it wasn’t working too lol!
    • Like Like x 1
  10. Coyote628

    Coyote628 Senior Member

    Sep 16, 2017
    When i bought my t priv, i was told not to use the usb to charge it as it wont charge the batteries evenly. A battery charger is the best method. I have, on occasion and strictly out of necessity, charged it with the usb. It gets pretty warm, batteries charge unevenly and takes a long time to reach full charge
    • Agree Agree x 2

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