I still don't get it. You click redeem, select a gift card amount that matches your reward points, then check out with a gift card in your cart? No where does it indicate that it won't simply charge my credit card for a $5 gift card, which wouldn't be much of a reward at all. Really weird process. Does it not charge to your credit card even though it appears that it will? Can someone confirm that before I click checkout?
Make sure your cart is empty and when you look at the gift certificate page, don't go into the details of the gift certificate. At the page that shows all the gift certificates, there's a little redeem button. Click that and it's pretty much automated to complete the checkout and e-mails you a code. Then you can place your order and put the code in the coupon box.
The other thing our cart does tha is a bit confusing is that when you apply your code, it doesn't deduct it from the total that the invoice shows. It works more like a cash payment. Say you spend $50.00 and pay with $10 cash and then the rest on a credit card. The Gift certificates work like this as the invoice amount doesn't change but the payment of your credit card will be less based on the gift certificate (cash) applied.
hoog