Honesty in review posting

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I recently posted a positive review and two negative reviews for several eliquids. The positive review was posted on the vendors site, but I he negatives were nowhere to be found. I emailed the supplier and received no response. Had they posted all of the reviews, perhaps I would have been saved the expense for an Eliquid I could not vape, but they would have retained on a customer for future purchases. I have seen this same business on this forum deny that this is what they do, but I have now found out first hand that if you see no negative reviews it is best to avoid buying from that site.

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Susan~S

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You can go to the ELiquid forum on this site and search for either a vendor or a flavor and see what other members may may have to say. Or you could just post a new thread asking if anyone has tried a certain flavor from a vendor. I also recommend just browsing around. I found three great gourmet eliquid vendors (Nickoticket, Alhussion, and Velvet Cloud Vapor) through this thread: Best gourmet ejuice vendors

You will need to get 5 posts here in the new member forum before you can post elsewhere but that doesn't take long.
 

etchie

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.....This is really bothering me. I can't think of a vendor off the top of my head with those initials and I have a feeling it's obvious and it's one I've heard of or maybe even ordered from. I have an idea. Tell us what two liquids you did not enjoy. Just the name of the liquids or give us your review of them.
 

Caridwen

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I read the rules and did not see a prohibition to provide this information. They go by the initials MFS.

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The reason we don't allow negative comments about a specific supplier in New Members is because suppliers are only allowed to post in two sections of the forum- their thread/forum or negative reviews. They can't respond here.

If you owned a business and saw comments about your business or products, I'm sure you'd want to respond. They do as well.

We allow negative remarks, like " I bought liquid from XYZ and it was terrible". That's fine. But a specific complaint needs to be done in the proper forum- either in that suppliers forum or in Negative Reviews.
 
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I purchased root beer in the larger size based on the totally positive reviews and it tasted so bad I thought there must have been some mistake. I contacted the vendor who stated taste is subjective. I have had this flavor from other suppliers and it did taste like root beer. The next one I tried was labeled cinnamon even though I ordered cinnamon roll and it just had no taste. Vendor replied it was probably mislabeled.

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Dougk9589

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Hate to hear that I just ordered watermelon, orange cream, bazooka bubble gum and pink lemonade.
I guess I will be the judge of them. I just think that it is a bad business practice to not post reviews just because they are negative even a negative review can bring something positive out as well because someone else might like what you did not like about the juice.
 
I did see the comments about the appropriateness of posting this here. It is difficult for new members to let their viewpoints be known due to the five post rule. I hope these posts will be enough to allow me to branch out, but new members should be aware that not all reviews can be trusted.

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I agree. I had previously considered this vendor to be lagged one of my go to sources, but now I will make sure I spend my money elsewhere. It is a shame because I really liked some of the flavors which I liked some of the flavors I ordered from them. This was not my first order. I just felt I was treated with no respect and had no L value as a repeat customer. In contrast, I recently placed my third order with another vendor and received an upgrade to a larger bottle ax a thank you. I think

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Emmanuel G.

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Apr 15, 2014
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Well, try to understand the point of view of the Vendor.
You bought 1 bottle of each of those liquids (or more, but that's not important), The vendor bought a stock of those, he paid already and has to sell them.

Now you did not like X or Y liquid, each to his own, that's your taste. But the vendor's website is here for one and only one purpose: to sell.

it is designed and uses media, text etc... in order to sell.

So why on earth would the vendor publish negative reviews about what he sells, on the media that is there for the sole purpose of selling?

Now I take it you did not like the juices, which is why you posted a negative review. But others might like it, and if they read your review, maybe they wouldn't buy it and they couldn't then enjoy it.
Of course if the juice had some sort of health hazards and whatnot, the vendor would be bound to do something about it (at least inform the customers, at most remove it from the virtual shelves)

A positive or a neutral review will help the sale in one way or another, incite the customer, or at least inform him/her
A negative review on the website will slow the sales.

if the juice is widely not appreciated, then the vendor will notice it and not stock it anymore. But should he discard his entire stock or jeopardize significant profit/revenue because you, out of all people, you did not like this juice?

I'm not trying to bash here, but I wanted to give the vendor's point of view, people are not all lying and tricking you into giving them your money.




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now, a good vendor will read negative reviews and take them into account.
we all are humans and we all are different. Of course many people in business do shortcuts and don't really care about their customers. But just as many business owners do care.
 
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boborone

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Nov 13, 2013
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Well, try to understand the point of view of the Vendor.
You bought 1 bottle of each of those liquids (or more, but that's not important), The vendor bought a stock of those, he paid already and has to sell them.

Now you did not like X or Y liquid, each to his own, that's your taste. But the vendor's website is here for one and only one purpose: to sell.

it is designed and uses media, text etc... in order to sell.

So why on earth would the vendor publish negative reviews about what he sells, on the media that is there for the sole purpose of selling?

Now I take it you did not like the juices, which is why you posted a negative review. But others might like it, and if they read your review, maybe they wouldn't buy it and they couldn't then enjoy it.
Of course if the juice had some sort of health hazards and whatnot, the vendor would be bound to do something about it (at least inform the customers, at most remove it from the virtual shelves)

A positive or a neutral review will help the sale in one way or another, incite the customer, or at least inform him/her
A negative review on the website will slow the sales.

if the juice is widely not appreciated, then the vendor will notice it and not stock it anymore. But should he discard his entire stock or jeopardize significant profit/revenue because you, out of all people, you did not like this juice?

I'm not trying to bash here, but I wanted to give the vendor's point of view, people are not all lying and tricking you into giving them your money.




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now, a good vendor will read negative reviews and take them into account.
we all are humans and we all are different. Of course many people in business do shortcuts and don't really care about their customers. But just as many business owners do care.

That makes no sense at all in good business practice and I have stopped buying from a few vendors because of the very same reasons the op encountered.

Take that same logic and apply it to Target.com, Walmart.com, or any other online retailer. It's not my problem they bought/produced a bad product. Why shouldn't others know in the reviews area?

That is deceitful business practice no matter how you try to spin it. Before I started DIY, I voted with my money and chose not to use them again.
 
Had this vendor posted all reviews, I would have had the choice to order this liquid or not. When all posts were positive I believed I would like it as well. Perhaps I would have decided to purchase something else but, I would have felt fairly informed. I emailed the vendor to question the omission and he did not bother to respond. This was my third order from them and would have continued to be a customer had I been treated with some respect. There are many suppliers who do post negative reviews (GotVapes, Nicoticket, Mt Bakeer and others) and I continue to do business with them. In the future I will steer clear of any sites who only have positive reviews


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