How long does a parcel stay in UK customs on average?

[bulletmonkey]

Hi, I ordered a battery and just one clearomizer and paid the $20 shipping for fast delivery but tracking the parcel shows it sat in UK customs for a week now
It's been 1 day short of 2 weeks since you shipped it. Last order I made I only paid the cheap option for shipping, $5 I think? And that only took 3 weeks to be delivered to my door.

Im gutted that Iv'e paid 4x more for delivery when I may as well waited until the Olympics are over and paid the cheap shipping price!

 

[newsunshine]

Hi, I ordered a battery and just one clearomizer and paid the $20 shipping for fast delivery but tracking the parcel shows it sat in UK customs for a week now
It's been 1 day short of 2 weeks since you shipped it. Last order I made I only paid the cheap option for shipping, $5 I think? And that only took 3 weeks to be delivered to my door.

Im gutted that Iv'e paid 4x more for delivery when I may as well waited until the Olympics are over and paid the cheap shipping price!

I am sorry that your order is delayed by the Olympics.

 

[perpetua]

I don't want to depress you BulletMonkey, but I've just had a parcel sit in
UK customs for over 2 weeks and I paid $30 for shipping, not from Health
Cabin I should add.

It's an unfortunate fact, that parcels are taking longer to clear with the increased
security whilst the Olympics are taking place.


No consolation I know, but at least Team GB are doing very well.

 

[bulletmonkey]

Ah ok, thanks for replies guys.
I just entered the tracking number for ems into parcelforce and it shows as in progress and received at international hub, so fingers crossed it wont be long

 

[bulletmonkey]

I just called parcelfarce to get an update on the parcel as according to >
06-08-2012 13:58 International Hub Received and processed
02-08-2012 10:34 International Hub Awaiting Customs clearance
02-08-2012 10:33 International Hub Received in destination country
30-07-2012 20:41 Delivery Agent - CHINA Collected from customer
30-07-2012 20:25 MISMATCH XIAMEN EMS Forwarded for export

........it cleared customs 4 days ago? The woman said it had cleared customs and was just waiting for other parcels to be picked up and moved at the same time.
I asked if I had any tax to pay that was slowing down the delivery and she said she didn't think so.
If it cleared customs 4 days ago.....what are they waiting for??

 

[perpetua]

It is a bit painful isn't, after the International Hub your parcel than has to go onto
the National hub . . . then on to your PF local depot.

It would say if you had charges due at the International Hub stage, this is the tracking info
from my last parcel, where I did have to pay charges. Athough it wasn't a HC parcel.

B.N Depot Awaiting payment of charges
National Hub Received and processed
International Hub Revised charges to be paid
International Hub Forwarded for UK processing
International Hub Awaiting Customs Charging
International Hub Awaiting Customs clearance
International Hub Received in destination country

 

[Dafin]

... It's been 1 day short of 2 weeks since you shipped it....

Did you get it in the end then?, I found my last order china airmail order only got delayed by about 2 weeks because of the games

 

[bulletmonkey]

Did you get it in the end then?, I found my last order china airmail order only got delayed by about 2 weeks because of the games

Yes, received it about 3 weeks later ( 3 weeks total ). Put in another order during the paralympics and it came in less than 2 weeks