I get a reply usually the next day, but remember no one is there on the weekends! They have always replied the next day or if the wknd Monday! I've opened a ticket 3 times .
I came on here to ask the same ????? I left a comment on the charger I bought and I called them and I left a ticket..... still nothing and a battery charger that hisses at me and buzzes..... would realllllly love to charge my batteries......
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