They have the hard film (more pale grey maybe, or dark white now I look really hard, sorry I'm tired) when I've opened them fresh from the foil pack. I tried rinsing, didn't work, boiling water run through them seemed to make it go harder, at least while wet. Opened various carts from over 6 that I received, and they all have it. Contacted CS and they are helping.
I can try for a photo soon imagine. In bed not well now, worn out trying to get things working. I might just continue working with CS, but I don't have any carts to vape with, only these where they are stuck to the side walls in parts, and with the hard film, but I can break through with the 19 gauge needle. Should I just keep doing this? I really don't know what to do, and trying to stop myself reaching for a cigarette.