I guess Alien Vision's just isn't going....
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I guess it's easy for me (as a business owner) to sit here and judge another business owner.
Having said that, the Alien Visions website posts that they will have more Boba's on april 16th, then they open on april 16th and are completely overwhelmed with orders apparently crashing their server all kinds of errors, problems, people questioning if they got their order in, if it got paid for....
Then they post a somewhat sarcastic note about all the help tickets they get as well as a message saying they will reopen for orders at 8am PST. That doesn't happen at all, in fact as far as I can tell they never opened today for business at all.
Look Benjamin LaBarre, if I were you and I knew I pretty much had exclusive ownership of what appears to be the WORLD'S BEST SELLING E-juice, i'd probably get a supplier who could keep up, HJIRE some folks who can mix juice, get a shipper who is willing to deal with you on WORLDWIDE SHIPPING and GET FRIKKING BUSY mixing, selling and shipping the hell outta Boba's while it's hot.
It's a huge fad right now, make your money while you still can.
Sorry, just had to vent.
Seems to me like there are to many vendors who are either to lazy, to scared to invest in their own business or PURPOSELY keeping supply low to create all this drama when people want what you're selling. Vaperev, has like 4 things out of 200 on their ENTIRE site that are in stock.... ProVari has a 4-8 day "processing time" ... is that about?
Another thing.... I just ordered a 236 ml bottle of Mt Baker Vapor's "Peach tobacco" shipped in 2 days to my home for like $46, why does a 100 ml bottle of Boba's shipped cost $53?
Sorry again, but this just smells to me like crappy business management.
I like Boba's A LOT, and just want to be able to get it without it consuming 1/2 my day to place one stinking online order.....
Flame suit on.........
Having said that, the Alien Visions website posts that they will have more Boba's on april 16th, then they open on april 16th and are completely overwhelmed with orders apparently crashing their server all kinds of errors, problems, people questioning if they got their order in, if it got paid for....
Then they post a somewhat sarcastic note about all the help tickets they get as well as a message saying they will reopen for orders at 8am PST. That doesn't happen at all, in fact as far as I can tell they never opened today for business at all.
Look Benjamin LaBarre, if I were you and I knew I pretty much had exclusive ownership of what appears to be the WORLD'S BEST SELLING E-juice, i'd probably get a supplier who could keep up, HJIRE some folks who can mix juice, get a shipper who is willing to deal with you on WORLDWIDE SHIPPING and GET FRIKKING BUSY mixing, selling and shipping the hell outta Boba's while it's hot.
It's a huge fad right now, make your money while you still can.
Sorry, just had to vent.
Seems to me like there are to many vendors who are either to lazy, to scared to invest in their own business or PURPOSELY keeping supply low to create all this drama when people want what you're selling. Vaperev, has like 4 things out of 200 on their ENTIRE site that are in stock.... ProVari has a 4-8 day "processing time" ... is that about?
Another thing.... I just ordered a 236 ml bottle of Mt Baker Vapor's "Peach tobacco" shipped in 2 days to my home for like $46, why does a 100 ml bottle of Boba's shipped cost $53?
Sorry again, but this just smells to me like crappy business management.
I like Boba's A LOT, and just want to be able to get it without it consuming 1/2 my day to place one stinking online order.....
Flame suit on.........
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Not from me, I don't mind waiting on potentially great juices. AiV & Ahlusion have their places on my calendar and I was mildly interested on buying boba but it didn't happen. Now I'm not saying I won't try again, but really, i tried for two days. At this point, I'm done I'll let the hype wear out and maybe try again in the future. I do think AVE message on the home page could have been worded better.
I've got to admit that I'm really curious about the Boba's Bounty, after hearing/reading so much about it, but I'm a pretty patient guy, if I do say so myself. I'll wait a few weeks, or even a few months before I try to order the genuine article, so to speak, but in the meantime, are there any other vendors who sell something close to it? Nearly Identical? If so, who, and what is it called? I guess what I'm saying is that I would like to get a 'preview', in order to see if I'll even like it enough to order it from AV to begin with.
EDIT: After reading the snarky message on AV's front page, I take that back, they'll never see a single red cent of my money. I'm still curious if anyone else sells something similar to it, though.
EDIT: After reading the snarky message on AV's front page, I take that back, they'll never see a single red cent of my money. I'm still curious if anyone else sells something similar to it, though.
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I got an order in Tuesday I've been waiting months to get my hands on bobas and gorilla juice. Honestly im hoping its jus "OK" ..why? cus this it too much hassle to get it. I feel for those who vape bobas exclusively.
The note on the front page is totally uncalled for, and I don't even have a dog in this fight (I didn't order from them recently). How is the customer supposed to know how their systems work, and honestly they need to fix their system so the customer cannot even try to order when they are closed, not act like a little child that people are wondering about their orders. Add in the fact they had a ton of credit card numbers stolen (including mine), and I did not receive a single email about it. I like their juice, but I have to say I am less than impressed with their handling of the issues they have been having.
I got an order in just fine yesterday. I had a few error messages getting through the process due to high traffic volume but I got through with little trouble.
As a small business owner myself, who can only produce between 1-4 products a week, I can understand ben's message. He's only tying to let people know what's going on with his server and his business hours.
If people were after my custom knives like we're after his boba's, I'd be able to raise my prices. Yet ben's juices, especially boba's, is one of the most reasonably priced, premium juices out there (have you looked at HHV or allusions lately).
Yes, he could farm out his business to a factory, people do it all the time, no one makes their own stuff anymore. But I like that he keeps it in house, that's the way I do it and I have a wait list around two months out! If someone faulted me for the way I run my business I'd smile and tell them to find another bladesmith.
As a small business owner myself, who can only produce between 1-4 products a week, I can understand ben's message. He's only tying to let people know what's going on with his server and his business hours.
If people were after my custom knives like we're after his boba's, I'd be able to raise my prices. Yet ben's juices, especially boba's, is one of the most reasonably priced, premium juices out there (have you looked at HHV or allusions lately).
Yes, he could farm out his business to a factory, people do it all the time, no one makes their own stuff anymore. But I like that he keeps it in house, that's the way I do it and I have a wait list around two months out! If someone faulted me for the way I run my business I'd smile and tell them to find another bladesmith.
That's not good business practice either bladesmith. I have a business and in this economy, I'd never purposely turn away a customer unless they threatened me or my family personally, say anything else you want about me or the way I run things and I'll smile and listen as you dig in your wallet to pay me. It's BUSINESS, nothing personal.
If you were a smartass with me and I was your customer, IF I WAS LEGITIMATELY concerned, you wouldn't have to worry about dealing with me again. There are others who make knives.
This is about supply and demand, this is about being snarky to people who are trying harder than they should have to, to give you their money in an economy where finding those types of people is like finding a diamond mine in your own backyard.
AVE need's to ramp up or pass the production rights along to someone who is ramped up.
If you were a smartass with me and I was your customer, IF I WAS LEGITIMATELY concerned, you wouldn't have to worry about dealing with me again. There are others who make knives.
This is about supply and demand, this is about being snarky to people who are trying harder than they should have to, to give you their money in an economy where finding those types of people is like finding a diamond mine in your own backyard.
AVE need's to ramp up or pass the production rights along to someone who is ramped up.
I think Ben is trying as hard as he can to rectify things.. Being hit lately with the credit card thing is daunting for him and the customer, plus he has to figure out what went wrong. Working with IT as I do, it can take a long time to trace things out and find out if it is even his site at fault , which I doubt it was. More likely it was not directly his site that got hacked but the credit card processor site.
I am pretty sure he doesn't trust giving his recipes to anyone to manufacture, fearing they will steal them or even an employee that wants to start his own juice business..
These things take a lot of time to figure out especially when you are doing everything you can to get orders out the door and still run your business and take care of you and your family..
Yes, I am sure there are things he can and will do to facilitate taking more orders, but there isn't an easy solution when you are dealing with sensitive recipes that can and are stolen by scrupulous people out there.
My card was hacked also using his site, but I dont think it was his site that was at fault.. This is happening all over. Credit card processors have a lot of responsibility to bear for this happpening... But he gets all the headaches for it and has to answer a hundred emails a day of unhappy customers.
How can he get orders done and answer all the support requests? It has to be done..
I would suggest just giving Ben time to get things figured out and I am sure things will get better.. Just like you would want to have if you owned his business and were in his shoes.. No one wants to turn money away including Ben.
I have ordered from him since the beginning and yes, it is not convenient at times to wait to order..
But I do, and I order 100 ml bottles when I can afford it so I dont have to always be waiting,
I know some ppl cant afford it and sometimes I cant either, so I just get the 30ml size of what I like, which is blend 4- 24mg and Havana Gold- 24mg. Some of the others I don't like but those are my 2 favorites from Ben.
I like Ben and he has tried hard to meet everyones expectations of him..
He was around this forum before he started selling juice and is a very nice guy..
Probably a stressed out guy right now.. Please give him a break.
He doesnt have to do this for us at all if he chooses not to..
I think he deserves some kind of break here.. But yes his system needs improvement and he knows it.
I am pretty sure he doesn't trust giving his recipes to anyone to manufacture, fearing they will steal them or even an employee that wants to start his own juice business..
These things take a lot of time to figure out especially when you are doing everything you can to get orders out the door and still run your business and take care of you and your family..
Yes, I am sure there are things he can and will do to facilitate taking more orders, but there isn't an easy solution when you are dealing with sensitive recipes that can and are stolen by scrupulous people out there.
My card was hacked also using his site, but I dont think it was his site that was at fault.. This is happening all over. Credit card processors have a lot of responsibility to bear for this happpening... But he gets all the headaches for it and has to answer a hundred emails a day of unhappy customers.
How can he get orders done and answer all the support requests? It has to be done..
I would suggest just giving Ben time to get things figured out and I am sure things will get better.. Just like you would want to have if you owned his business and were in his shoes.. No one wants to turn money away including Ben.
I have ordered from him since the beginning and yes, it is not convenient at times to wait to order..
But I do, and I order 100 ml bottles when I can afford it so I dont have to always be waiting,
I know some ppl cant afford it and sometimes I cant either, so I just get the 30ml size of what I like, which is blend 4- 24mg and Havana Gold- 24mg. Some of the others I don't like but those are my 2 favorites from Ben.
I like Ben and he has tried hard to meet everyones expectations of him..
He was around this forum before he started selling juice and is a very nice guy..
Probably a stressed out guy right now.. Please give him a break.
He doesnt have to do this for us at all if he chooses not to..
I think he deserves some kind of break here.. But yes his system needs improvement and he knows it.
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Heavenly Army from Heather's Heavenly Vapes reminds a lot of people of Boba's. It's NOT the same, don't get me wrong, but it's got similar honey graham tobacco kind of notes. It has more of a tobacco presence though (it's a real extracted tobacco, not a lab tobacco). I like it better personally, although they're different enough to have both in stock. It's a lot easier to buy also.
Sorry I couldn't quote you Busted Knuckles (crappy tablet). Anyway, you're a little bit misinformed both hlusion ($16 per 30ml) and HHV ($13 per 30 ml) are cheaper than AVE, truthfully in Ahlusions case not by much but they do compensate by sending you a 15% off coupon after you order.
Some of us start businesses because we love what we do. We take the time, do it right and stand by a set of principles so we can be proud of
What we make. We're not out brown nosing and money grubbing. But that's probably why I only have a page full of customers waiting months for my products!
Each to their own, I say. I feel like Ben is doing his best to get his product to us. But, boba's is my favorite juice so maybe I'm just a fan boy! I'll talk to my therapist about it.
Whoops! I guess I just feel like they're more expensive, I dont know why. Sorry to allusion and HHV. Not meaning to be down on them anyway, I love their juices!
I just went to HHV and looked at their prices. They are very reasonable. I think I'll order me some!
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After doing some research, it seems that in addition to having problems getting base materials to make his juice Ben is also having problems with his point of sale program or his ISP or the company handling his credit card processing or all three, four...whatever.
I'd be in some folks offices letting them know that if they didn't get on the ball ASAP, I'd be in someone else's office signing on for new suppliers, vendor's or service providers.
It's 2013, way to late for logistical problems to be the cause of lost sales and disgruntled customers.
I'd be in some folks offices letting them know that if they didn't get on the ball ASAP, I'd be in someone else's office signing on for new suppliers, vendor's or service providers.
It's 2013, way to late for logistical problems to be the cause of lost sales and disgruntled customers.
I'm glad to see the slightly snarky message is gone and replaced with what happened. Pretty telling the previous was posted under some major stress. The new message seems...calmer. lol Web stuff is a PITA. I sell online and it takes almost as much time in front of a computer than it does making things to sell. And then when things don't work right? Phhht. It's crazy making for non-techies. AVE hasn't lost me as a potential customer, I'll try again sometime.
Having said all that i have in this thread, look, I'm not mad at AVE or anyone in this thread.
Just venting my personal opinion which (BTW my wife tells me) occasionally sucks.
Just venting my personal opinion which (BTW my wife tells me) occasionally sucks.
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