OMG.
Mark you are AWSOME!!! thank you so much for taking care of me and the extra's you gave me.
Listen family, I know that we all get upset about shipping and other small items that pop up from time to time, but I just had the experience that confirms my loyalty to V4L.
My package and tracking nummber went poof!! No where to be found, I waited and waited and nothing. I asked for some help, and not only did Mark himself call me, but invited me over to the shop to pick up my order and to get a tour. I was suprised to find out that there shop is 2 minutes from my house (and no I will not be revealing where they are).
Not only did they have my order waiting for me, I also got a sample of the new USA juice and a pack of the new coolcarts sampler packs that actually have a larger air hole on the battery end for better air.
What else can I say, but I am still in awe of this experience, I even got to meet the package filling crew. (The blond was cute too) So again thank you MARK and crew!!!
It is customer service like this, that just makes you say wow!!
Now to sample all the goodies and post my thoughts
Mabbo (aka Scott)