We understand that even Customer Support staff has to have time off sometimes, --
for sleep, and other important things --
LIKE ME --
and with the holiday weekend in the USA,
and the time zones differences you have to deal with,
sometimes we forget that when we send email --
it is a good and reasonable hour for us in our warm cosy home,
but halfway across the world it may be the middle of the night.
So we all try to be understanding of the time zones we are dealing with ------ Yes --
I thought you were a vampiress