Im a very happy customer, my kit has been working brilliantly for months. The best thing about them, for me, is they look, feel and mimic a analogue cigarette. That's what you need to start out. I have other kits and mods but when I go to the pub for a pint of Guinness and a smoke I take my evo and vape away! Customer service is great and they are in the shops too. I don't see any other brands in the high street or chemist, but then I suppose that's due to the purity of the liquid they manufacture! Top starting place for anyone looking to vape.