Is RTS Vapes Normally this Bad?
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I had exactly the opposite experience. I've only ordered once but it was a big order and they were very professional, helpful and efficient. What happened that's got you so knocked off?
RTS is solid people dealing with an overwhelming current demand .. and I'm guessing things will get worse the closer we get to April ..
Demand means delays. RTS is worth the wait. I think we are too used to deliveries that are so fast they seem to defy the laws of physics. Be patient. Randy puts out a very good product.
I have ordered vary little from R.T.S. but I did like their service. I try when possible, to due business locally.
I've also ordered from RTS and was satisfied. The delivery was fairly slow in comparison to other orders I had out that were made after those made with RTS, but that's fine as long as the product is high quality and I get it before I have a full head of gray hair.
I've only ordered from them once, but I was very happy with the service and products. I made a mistake by ordering 250ml VG when I want PG, I emailed randy, and he fixed it, at no additional charge. Shipping was the same as every vendor I've purchased from, 2-3 business days.
Man, two nic vendors moving in the middle of the biggest panic buy in vaping history... what a mess. Randy's the man, both times I bought from rts they sent me free pipettes and gloves.
Well said, Kurt. We live in a world that expects instant gratification with everything and things do not always work out that way.
It kills me to see posts from folks that expect orders to ship same or next day lol (not saying this was one of them) It is a competitive market and many vendors are able to do same or next day shipping but the ones that are swamped with orders usually can't meet those demands and are the ones well worth waiting for.
I have had no problem with any vendor in shipping in a timely manner. That being said if a vendor is that swamped they should just as I do, work weekends. With all the uncertainty going around, it will get worse.
Ive been happy with all 4 of my orders from RTS. And the 3 orders from WL also.
For anyone looking for more TH from their nic, I give the edge to RTS.
Guys I was the original poster. The order I placed on Friday still has not shipped. (At least I assume so, because I haven't received any email beyond the initial order confirmation). I called them today (got voicemail), and sent an email to the sales department. No response. I placed a juice order with vapingzone as I think this is going to take a long time to resolve. They had my order out the door in two hours! At this point I just want to know when my stuff will ship or get a refund.
I agree completely. RTS is a nice nic base. I bought some to try out a couple of weeks ago - got it pretty quickly - and have been using it since. I have been alternating juice made with RTS and juice made with WL. RTS has a nice throat hit without much extra taste. Not as smooth and not quite as flavorless as WL .. but a nice product. I like it unflavored as well and feel it has an edge over WL when vaping unflavored.
I got an mass email from them saying they would be bringing the website back up on Friday and be open for business as usual then. For the OP - I would try and contact them tomorrow or possibly Monday. I bet your order will go out soon. According to the email, they have moved locations.
All the more reason to stock-up and be prepared- the worse could/will happen.
I don't know about anyone else, but my computer seems to be slow for the last couple days. Maybe related to RST server problems?
I don't know about anyone else, but my computer seems to be slow for the last couple days. Maybe related to RST server problems?
never had problem with them getting order out but everybody has a glitch now and then. they are good and it will get resolved. I went to vapingzone once and got windows alerts on security certifacation problems. never been back
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