Issues with Vape FX?

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AkGirl79

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I made an order on 11/11 for 5 wraps at $12 a piece which is a bit hefty but I knew that going in and chose to deal with it due to the variety and fact that I could get a wrap at one place for each of my devices. The s/h was not awful but it was $5.95 for priority flat rate with a tracking number. I got nothing until 11/20/2013 when I finally received an email stating it had shipped, no tracking number to be found in the email or on my account info on their page. So here we are now 10 days later and I have still received nothing! I did send them an email today asking for clarity on the delay and/or a tracking number but then my husband got me thinking by teasing saying you got duped! I sure hope I didn't and its just a one man shop that has slow shipping because he is running it himself.

Any thoughts?
 

Crash Moses

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Just saw this on their website.

Please excuse us as we currently suspend production and the sale of our wraps and decals. Personal priorities have shifted and we must focus on those at this time. As a husband and wife team we deeply regret that we have to do this at this time. We sincerely apologize for any inconvenience this may cause our great customers. We are hoping to be back up and running soon. Everything else on our site including Mod Polishing, CCS Stands and other vaping Accessories will still be processed and shipped as normal. Thank you all so much.
-Nick and Amber
 

AkGirl79

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Otherwise they for darn sure better issue a refund. It was $60 plus $5.95 for s/h! Not to mention a shipping notification should not be sent out if it wasn't actually shipped that would be fraudulent I would think :-/. I understand that things happen and would not be in the least angry towards them or slanderous in any way for recognizing they needed to take a break and refund orders that were placed recently. However, if they sent out shipping notifications and things weren't really shipped or don't offer and issue refunds that's very poor business especially for a company that states it wishes to be back up and running shortly. I am pretty bummed :-( I was very excited about getting my wraps and personalizing my PV's and pre-emptively ordered my matching tanks and drip tips. Sorry for the ranting/venting I am just very much an accessory girl in all things; purses, shoes, jewelry, and even .... retentive about my socks matching my outfits even if I am wearing off best colors I will search for matching socks or not buy the top I may want! Lol yes I know its a problem.. So now I am torn between going to JWraps (whose having a 30% off sale presently and honestly I would have shopped there first had I discovered them during my research initially) and placing an order so I can get my mods decked out accordingly and if the others ever do arrive simply holding them in reserve for a day I want change up OR just continuing to wait a bit longer.. I still have received no response to my email requesting explanation, though impatient as I am I do recognize its Saturday on a holiday weekend. There appears to be no date on their post on their page either but they have all wraps now showing as out of stock...

Okay okay I promise my crazy upset ranting is done now.. Thank you for listening and letting me be irrational
 

Crash Moses

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No worries...I like to theme my mods too (although in a more manly vein...because...ya know...I'm a man).

If worse comes to worst you can't go wrong with J-wraps. I've purchased four different wraps from them for four different mods...never had an issue and the wraps still look like the day I put them on.
 

Dakota Jim

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seeing as how only the wraps are shut down I would guess they are having an issue with their vinyl cutter - mine went down this year and it took 2 months to get the part for it (unfortunately I don't have a good printer to go with it or I would have a wrap shop open)

and Rants are good for you

just say you started vaping the day before yesterday and now want to build subohm coils and see the rant I can put out
 
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