Johnson Creek customer service

[mikeallison]

Had a small issue with my last order. They resolved it fast and very professionally.

With all the threads I've seen of people having problems with distributors, I thought I'd add one for a supplier that seems solid.

Tennessee Cured and Peach Cobbler, mmmmmm.

 

[vaporize me]

I also think the JC customer service is quite good. I had ordered their sample pack and had decided that I wanted the non-pg formula. They responded the next day and told me that they were going to try to intercept the order before it got shipped. Sure enough, I received the non-pg formula.

 

[CrystalLakeDave]

I had an error and they more than took care of it. They have very excellent Customer Service. Good company.

 

[Vicks Vap-oh-Yeah]

Hmmmm. I've emailed them twice on an order I want to place and then pick up as opposed to shipping (they're 10 minutes away), and they have yet to respond....

 

[vaporize me]

Took a day for them to respond to my request. Maybe you need to be patient..just a guess.

 

[niclover]

Last time i ordered from them, the juice had spilled,, when i opened the package it was all slippery, didnt lose lot of liquid though,,

i reported a complaint and got response in 1 day saying in the last batch of bottles they had some bad caps from manufacturer of their bottles,

so they gave me a code to enter the next time i purchase and they would add that bottle absolutely free with my next order.

they really take good care of customers and have good juices too..

 

[breakfastchef]

JC is probably my main and favorite supplier. Service has always been great and the juices are super.