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Jugheads

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vise

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I'm not sure of the logic we're playing with here, but it makes sense to me that a steady flow of orders that he can take time processing would be far better than having panicked people worried about not getting juice jumping on him with mega-orders, all at once. Eg he opens on a Thurs. and so many people have been waiting and worrying that it's a torrent of orders that are overwhelming.

I'm used to waiting for orders from other vendors. Having my order placed and paid for, I can relax and look forward to receiving my items in due time. Being able to place an order anytime and not having to worry about the site being closed for so many days is much less taxing all around if you ask me.

I Think what he might be worried about if he leaves the site open and continues to take orders is that he will amass a mountain of orders that could possibly take a month or more to fill! Its quite the slippery slope he's on right now, because he really does care about his customers and wants to give them the absolute best/fastest service possible, but if he gets overwhelmed with a mountain of orders in a mere 45 minutes after opening, can you imagine what it would be like after 24 hours?
Juggy is a good guy, and he means well, and all i hope is he gets on top of this situation soon because I can only imagine the tremendous pressure he feels he is under right now by having to do what he is doing.
 

NickFit

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I also think that continuing to take orders will just build a mountain of unfilled orders and cause a permanent delay. It looks like he needs to expand his business, hire more people or give up his day job if he has one, lol! :) It seems he has secured his place in the market!

I'd be more than happy to make some orders for him in exchange for a fair percentage and the recipes!:)

I'd pay for franchise rights!
 

NickFit

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But how could being open versus being closed effect the amount of orders? People are going to order what they want regardless.

It depends on how many people are waiting to order... if there are 200 people waiting to order and he just leaves orders open till they all have ordered, he'll have quite a delay before the 200th order will be finished... and more than likely orders will keep coming in and it will just be a constant backlog.

If he opens and closes when needed, at least those who got their orders in can expect a good turnaround time.
 

Oriana871

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Ok well we're looking at it from two different angles. To me, if a place is prone to closing down for an undetermined amount of time, then people panic and figure they have to order more so they don't have to face an inaccessible site when they need juice. If they know they can place an order any time, it will flow more smoothly. By closing things pile up even more IMO. Either way, the orders aren't going to stop, the volume isn't going to stop. If the orders are coming in and he lowers the expectations on shipping time, then he has time. If he closes, he gets slammed when he opens again - a rollercoaster.
 

NickFit

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Ok well we're looking at it from two different angles. To me, if a place is prone to closing down for an undetermined amount of time, then people panic and figure they have to order more so they don't have to face an inaccessible site when they need juice. If they know they can place an order any time, it will flow more smoothly. By closing things pile up even more IMO. Either way, the orders aren't going to stop, the volume isn't going to stop. If the orders are coming in and he lowers the expectations on shipping time, then he has time. If he closes, he gets slammed when he opens again - a rollercoaster.

I know what you mean, but I think the only solution would be to expand. He closes and then he can have good turnaround times but frequent closures... or stays open and you can order anytime but have a long wait before shipping. If he has too many orders, he needs more capacity than he currently has... the market is only going to get bigger, there is going to be a huge demand for juice in the coming years.:toast:

If I were him, I'd expand now and make the money while he can cause sooner or later a big company is going to take over and mechanize everything. He has earned a good reputation and is in high demand, take advantage before it is too late.
 
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CanadianCow

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But how could being open versus being closed effect the amount of orders? People are going to order what they want regardless.

It all comes down to how many orders weren't able to be made because they closed it down. People are going to order what they want but Jugheads can only process so many orders per day. If they just leave it open then it's possible that they are going to get flooded with too many orders to process in a timely manner.
 

Oriana871

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It all comes down to how many orders weren't able to be made because they closed it down. People are going to order what they want but Jugheads can only process so many orders per day. If they just leave it open then it's possible that they are going to get flooded with too many orders to process in a timely manner.

He can only process so many orders per day because he tries to ship the orders asap.
 

CanadianCow

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He can only process so many orders per day because he tries to ship the orders asap.

It all comes down to how many orders Jugheads would get if they remained open for (for example) 24hrs as opposed to closing it down when they start to get flooded. I assume they started closing it down when they started to get flooded because they didn't want to be stuck in the situation where they had way too many orders to fill within what they felt was a reasonable amount of time. It sounds like you assume that they create this flood by closing down the ability to place orders.

The max number of orders he can process though in a day is a set number. He can only do so much and if he decided to allow more processing time per order it is still possible for them to be overwhelmed and then we can be facing a situation where they get so backlogged that people start assuming they are getting ripped off and we end up with tons of threads here calling Jugheads a scam site.
 

Oriana871

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I see what you are saying but it could also be a chicken or egg argument. I was speaking with a friend earlier this week - she wants to order more juice from Juggy and I told her the site was closed for a couple of days. Her immediate response was panic. She wanted me to recommend another vendor as a back up in case Juggy's site went down for good. Then she decides that she's going to double up on her order just in case. You see where I'm going with this...
 

vise

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I see what you are saying but it could also be a chicken or egg argument. I was speaking with a friend earlier this week - she wants to order more juice from Juggy and I told her the site was closed for a couple of days. Her immediate response was panic. She wanted me to recommend another vendor as a back up in case Juggy's site went down for good. Then she decides that she's going to double up on her order just in case. You see where I'm going with this...

Its like running up a down escalator. You are moving as fast as you can but you don't seem to be getting closer to the top. The same can be said for Juggy's situation. He works all night to fulfill and ship 40 orders, but while he's doing that another 80 come in! I know it's frustrating for his customers, but it also must be frustrating for him too.
 

ridethespiral

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Woot! Today was like being a kid and getting tons of Christmas presents :)

Picked up my package from the post office today. HOLY CRAP blueberry lemonade is POTENT. As soon as the lady put the package down on the counter, that's all I could smell. Now my room smells like it and I haven't even opened the actual bottle.

Unfortunately, I received 2x 12mg/mL of my organic mint chocolate and french vanilla instead of the 18mg/mL and 12mg/mL that I did order. Bummer. Just waiting on a reply from juggy :) I'm willing to take the hit on this one and just buy a bottle of 24mg/mL of each and mix them if they taste good. Poor guy is probably so busy, I totally understand that mistakes do happen; I work in shipping and I've done similar.

Juggy even included two usb chargers/wall adapters with the ego minis I ordered, and a little baggy with two chocolates in it & 10mL VG cocoa mint. How could one be mad at a mistake after that :blush: Somehow he knows how much I love chocolate. hehe
 
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Oriana871

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I'm gonna start feeling guilty for ordering from him :). I'm thrilled for him that he's doing TOO well, i'm sure he doesn't want to be that married to his business and hope he doesn't burn out. Of all the juices i have, I keep going back to his...he def has something great going on. I feel for him and hope that some solution comes along soon.
 

ridethespiral

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Juggy is going to fix everything up for me. :) A+++++++ (could go on forever) customer service for such a small operation.

On a side note..

I'm having trouble with the organic chocolate mint... It keeps burning in my Kanger T2. It's the LR head and I'm running at about 3.4-3.6v, any higher and it'll burn instantly lol.. Cleaned it out, dry burned it.. Poured ~7mL into an empty bottle and added two drops of water to thin it out. Refilled the clearo and same thing after about 15 puffs. It's 50/50 pg/vg.

The french vanilla tastes EXACTLY like Betty Crocker vanilla icing, except it's only sweetened JUST enough. I hate icing because it's so sweet, but this is simply amazing.

I can't figure out what the blueberry lemonade reminds me of. It's really bugging me haha. It tastes just like a candy I had once.
 

froghammer

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I'm finding T2s to be all over the place. I have four of them and two work really well and the other two are brutal. One in particular is never going to get better because the notch in the bottom for the airflow is too shallow and makes the draw too tight.

Nice heli, by the way, Jester. I have a bunch myself: Rave 450, Trex(es) 550, 450 and 250 and an mcpx.
 
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