Just need help

[Ian Moone]

I have had a email conversation with Vaping.com and seem to have gotten "ghosted". 6 days and no response. This seems like the best place I could get the problem rectified.
@low_tar_neil
Order V100277622

I received the package on time and everything but it was "Unsealed" upon delivery. I know its not their bad that Usps kinda blows but I didn't have a choice in choosing the postal carrier. I immediately sent an email and got a response but only the one asking for a picture which I will post below.

I don't know if anything will/can be done but I would just like a response at this point.

 

[low_tar_neil]

I have had a email conversation with Vaping.com and seem to have gotten "ghosted". 6 days and no response. This seems like the best place I could get the problem rectified.
@low_tar_neil
Order V100277622

I received the package on time and everything but it was "Unsealed" upon delivery. I know its not their bad that Usps kinda blows but I didn't have a choice in choosing the postal carrier. I immediately sent an email and got a response but only the one asking for a picture which I will post below.

I don't know if anything will/can be done but I would just like a response at this point.View attachment 880869

Hi there, sorry about that, what can I do to help, were there items missing?

 

[Ian Moone]

Hi there, sorry about that, what can I do to help, were there items missing?

Yes, I had ordered 3 juices and two pods and only received what the picture shows.

 

[low_tar_neil]

Yes, I had ordered 3 juices and two pods and only received what the picture shows.

I'm happy to refund you what was missing, can you confirm it as 2 bottles of liquid and 1 pod?

 

[Ian Moone]

As in which ones I did not receive?

 

[low_tar_neil]

As in which ones I did not receive?

It looks like the Blueberry Raspberry Lemon and the I Love Salts Spearmint, is that correct? Plus 1x pod

 

[Ian Moone]

I had received a "Batch on salt" by Candy King (30Ml bottle) and one of two Aegis boost pod cartridges.

The missing/lost in transit items were
1) Aegis boost pod cartridge
1) Blue Raspberry Lemon Salts (30Ml) by fruit monster
1) I Love Salts Spearmint Gum (30Ml) by mad hatter juice

 

[low_tar_neil]

I had received a "Batch on salt" by Candy King (30Ml bottle) and one of two Aegis boost pod cartridges.

The missing/lost in transit items were
1) Aegis boost pod cartridge
1) Blue Raspberry Lemon Salts (30Ml) by fruit monster
1) I Love Salts Spearmint Gum (30Ml) by mad hatter juice

no problem, I've refunded those for you, sorry about the package!

 

[Ian Moone]

no problem, I've refunded those for you, sorry about the package!

Thank you so much! Who knew you could get more done off site?