Hey @low_tar_neil, i put my order #V100225409 in on Nov. 29th, and since then it seems to have been in processing limbo. I've send out multiple emails to the support email asking about my order, but have gotten no responses. I'd like to know whether or not it's going to be shipped. I've had some issues before with orders, but usually the support email was able to get it all sorted, not sure whats happening, but hopefully you can help, thanks!
Order Still in Processing
- Thread starter snomss
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- th_trl_thread_readers 0
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Hi there, sorry for not getting back sooner, I've refunded your shipping and asked someone to look into it and reach out as soon as they get into the office.
thanks! hopefully whatever is going down will be fixed soon, but thank you for the refund.
Also, if you could check your spam folder sometimes emails end up in there, thanks!
OOPS, checked the wrong email, yes I've received an email back, a full refund is in effect, my apologies, thank you for your help @low_tar_neil !
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