I also bought an e-cig (my first) through be-smokefree.com, a KR-808A model. I had similar experiences to MaryKay where I would get about two puffs of vapor, then nothing (and even those puffs didn't produce much vapor). Even dripping didn't seem to do that much. Eventually, I hit a bit of a sweet spot, almost as if the atomizer needed a bit of breaking in, or I had a decent cartridge. I also had luck if I would take some puffs, then unscrew the atomizer from the battery then screwed it back in... Still, it didn't perform all that well, but I didn't really realize it until I tried an NJoy Pro that a friend had bought from a Smokers Friendly here in Denver. I was amazed at the difference. Particularly, in the cartridges of the KR-808A, it seemed like there was a flimsy gauze with a bit of plastic attached to it. The Njoy, however, seemed to have more cloth (or thicker gauze) and it definitely had more taste. I bought a Njoy today and its still charging, but I like the idea I can pay with cash on hand for cartridges instead of charging supplies to a card and waiting for them to ship.
That being said, be-smokefree.com has great customer service. One of the two batteries I received from them died and they immediately replaced it. However, they might have picked a bad model to sell in the KR-808A. I'll still keep the KR-808A as a backup model or to use at work, but I'll see how the Npro does at helping me kick the analog habit. The KR-808A just wasn't all that friendly for reading a book and smoking with... more of a work break e-cigarette.