Lambo troubleshooting help!

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Hi, nice to meet you all!
I am having trouble with my Lambo- not sure the model but I think it is a 4.0 based on pics I have seen online (won't let me link).

If there's a comprehensive list of troubleshooting ideas for a Lambo, please link! I couldn't find one.

If not, here's the details:

-The unit is lighting up but I am not getting any vapor.
-It is possible that the fault is with my tank, but I have a nearly-new Kayfun Light so I don't think so. I did replace the wick just-in-case. I did not replace the coil, but it looks OK.
-Yes, there's juice in the tank.
-I tried replacing the battery.
-The Lambo is over a year old, maybe 2. I dropped it a few weeks ago and I think I lost a washer or something from the top (?) but it was still working until today. Now the Kayfun sits kind of oddly on the Lambo and I have to force it in place. I wouldn't be surprised if I wasn't making good contact, but I'm not sure how to fix that problem. Anyway, you'd think I could fix it at least temporarily by just fiddling with it, and I can't.
-I popped off the metal ring on the top and the gaskets that hold the electronic twiddly-bits. I cleaned off the gunk as best I could, although I've heard it's better to clean it with clear grain alcohol and I don't have any handy.
None of that worked, so I'm not sure what's left to do.

Sorry if there is a similar post somewhere, but I couldn't find one. I appreciate any wisdom that anyone can offer!
 
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