Lavatube v2 is here!!!!!
- Thread starter JoeInferno
- Start date
- th_trl_thread_readers 0
- Status
Hah. I just got a replacement but i agree. Their CS is great though ill give em that.
P.s. nice username. Lmao.
Sent from my SAMSUNG-SGH-I997 using Tapatalk 2
Blue, Red & Black LAVATUBE 2 Kits are now in stock. Score one now for Father's Day
The most advanced variable voltage electronic cigarette
The most advanced variable voltage electronic cigarette
I believe I need some help to figure out what is going on with my Lavatube v2. What happened is my LT v2 seemed to stop working one day. The blue LED light would not turn off and I had to take the battery out of it to make it shut off. I tried a new battery in it and had the same problem so I removed the battery and set it aside for three days without using it. Then I put a new battery in it again several days later and it seems to be working fine except now when I vape, I have to really work to push the button in to vape. I have since ordered another Lavatube v2 in case my first one stops working again. I guess my question is it seems my Lavatube v2 is getting ready to quit on me but not sure if this is a known issue or not and wondering if I should keep it or send it in to Volcano?
^^id send it in its free shipping on their behalf.
Sent from my SAMSUNG-SGH-I997 using Tapatalk 2
Sent from my SAMSUNG-SGH-I997 using Tapatalk 2
I tried to do this just now and their site stopped working so I'll go from memory.
Go to Volcano's website and login to your account. Under "my account" should be a "customer service" tab.
There should be a button or section to report a problem. Simply type what you're having trouble with and hit submit.
They'll email you back asking you a few questions or they'll email you a repair/replacement form along with a prepaid USPS label.
I had trouble printing the form. It would print the border of the document with the Volcano logo but everything else was blank. I took a screenshot and printed it. FILL OUT THE FORM, put it in a padded envelope with the Lavatube, attach USPS form and mail it to them.
You'll get an email 5 or 6 days later saying your device is broken and they're mailing you another one. Easy as that.
I've done this twice because my original blue one started acting funny. They sent me a gray one and it didn't work at all. They immediately sent me another blue one and I'm using it right now. I have blue, red, chrome, and pink (GF's) Lavatubes. I use them and lend them to people regularly and only one has broke. I can't complain since they only cost $80. I beat the crap out of my Provari every day and it takes it without flinching. Big price difference though.
Go to Volcano's website and login to your account. Under "my account" should be a "customer service" tab.
There should be a button or section to report a problem. Simply type what you're having trouble with and hit submit.
They'll email you back asking you a few questions or they'll email you a repair/replacement form along with a prepaid USPS label.
I had trouble printing the form. It would print the border of the document with the Volcano logo but everything else was blank. I took a screenshot and printed it. FILL OUT THE FORM, put it in a padded envelope with the Lavatube, attach USPS form and mail it to them.
You'll get an email 5 or 6 days later saying your device is broken and they're mailing you another one. Easy as that.
I've done this twice because my original blue one started acting funny. They sent me a gray one and it didn't work at all. They immediately sent me another blue one and I'm using it right now. I have blue, red, chrome, and pink (GF's) Lavatubes. I use them and lend them to people regularly and only one has broke. I can't complain since they only cost $80. I beat the crap out of my Provari every day and it takes it without flinching. Big price difference though.
I just called them and then Paul, i believe that was his name, sent me an email with the postage label 5 minutes later.
Sent from my SAMSUNG-SGH-I997 using Tapatalk 2
Sent from my SAMSUNG-SGH-I997 using Tapatalk 2
That's perfect, some places sell only 50/50 and it's too thick for my tank system. I will be ordering some and looking forward to tasting it on my gold Lavatube. I need a back up mod and I'm trying to hold out for Lavatube V3. You mentioned it a while back and sounded good. Thanks 
Joe, is this something that is being thought about or truly in works? Damn the LT v2 is sexy... really wish it had drip well, 510 and eGo threads!
Sadly no, we had to scrap the idea. In the end the production cost would have made it too expensive.
Nooooooooooo.... I stand on the hilltop of business and shake my fist at ROI and Cost Effective Analysis.
P.S. Thanks for the heads up Joe
At some point I'll send my LT2 in for service, I have my rma, but i've gotten super busy at work lately. I missed the deadline for the free return shipping, but I don't mind....
Sent from my T-Mobile G2 using Tapatalk 2
I missed the deadline for the free return shipping, but I don't mind....Sent from my T-Mobile G2 using Tapatalk 2
- Status
Similar threads
