You know my favorite local B&M is a little pricy, caters mostly to new vapors looking for an alternative to smoking and also blends all the juice they sell in house (in an FDA approved clean room to boot). I'm no one different to them than the last guy to walk through the door however back the day before Thanksgiving I stopped in to refill my juice collection. I got to visiting with one of the owners and asking about a VW box because I had liked the look and feel of them when I had handled them in another city at another B&M. He did not have any in stock but went out to his truck and brought in an IPV3 with a Origen RDA on it. He put a fresh set of batteries in it, reached in the drawer and pulled out another brand new set of VCT5's and handed the whole lot to me, said try it out for a few days. I told him I would be out of the country likely till almost Christmas and his response was, see you for Christmas then.
I walked out the door with $200 +/- of gear that I had not purchased with them only knowing me from the store and not having any clue where I live, who I am or anything else. Mind you I (we) have been very loyal to them since they opened and purchase 90% of our juice there and probably 1/2 of the rest of our gear but I know that there are more customers than my wife and I who frequent the stores (they now have 5).
So long story short, I was back right before Christmas and had set my sites on the Sigelei because of the magnetic battery door along with an Atlantis because dripping at FL510 in the middle of the night can be a challenge. The owner happily sold me the Sigelei and Atlantis, took 15% off and refused to take back the IPV3, Origen and batteries, said that was their gift to me for being a loyal customer since day 1. So I wound up with 2 box mods and RDA, Sub-Ohm tank, 4 VCT5 batteries all for less than $150.00.
I don't care at this point if they are making 100% profit on everything they sell, I will never purchase something from another source if I can get it from them even if in the long run I don't save money over buying off the internet.
Since Christmas I have bought a SMY260, 2 Kanger Sub Tanks's, another Atlantis and my wife has bought an IPV Mini, Atlantis and Sunday she went back and bought another IPV Mini V2 along with a Kanger Sub Tank mini. Well that and a few batteries, a couple gallons of juice, drip tips, new charger etc.
Our local B&M may have lost a little profit on one transaction for me but they have sealed the deal as far as lifetime customers with what they have done. It's a shame more don't follow this type of business model.
