Lost in China :(

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msrfrog

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My FT order seems to never left China . I have to wait two months for a refund! Any one use gearbest? Maybe they are better? Anyway I'm vaping mad!
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msrfrog

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Did you include tracking? If not, with orders less than 15 $(iirc), you can get tracking for about 1$. Not even is the tracking faster, it's also very useful to track your order and to know what's going on with it.
Yea it has tracking. Its been at China ems for over two weeks.[emoji16]

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Rickw57

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That's a bummer. 9 out of 10 times I order at fasttech. Even though it takes between 2 and 3 weeks for the order to be delivered, they have a great after-sale and good tracking (singpost).

I try to avoid using gearbest, just because I have bad experience with them; long delivery time, hard to track order and bad customer service.

Good luck.
 
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msrfrog

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That's a bummer. 9 out of 10 times I order at fasttech. Even though it takes between 2 and 3 weeks for the order to be delivered, they have a great after-sale and good tracking (singpost).

I try to avoid using gearbest, just because I have bad experience with them; long delivery time, hard to track order and bad customer service.

Good luck.
Thanks that's good to know. Hopefully it'll just show up. Its only a goblin mini clone and fishbone. But I'm just excited to get the dripper as started diy liquid and would be great for taste testing.

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b.m.

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Yea it has tracking. Its been at China ems for over two weeks.[emoji16]

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My most recent package from them did that,i eventually got it though.The Chinese post office is really cracking down with their customs,and have been rejecting alot of packages that even appear to possibly have batteries or liquid in them.I don't know what the hold up was on mine,but after 3 weeks,it finally appeared in Chicago.
 

msrfrog

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Mar 16, 2014
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My most recent package from them did that,i eventually got it though.The Chinese post office is really cracking down with their customs,and have been rejecting alot of packages that even appear to possibly have batteries or liquid in them.I don't know what the hold up was on mine,but after 3 weeks,it finally appeared in Chicago.
I hope the same for my package

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Bad Ninja

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Yea it has tracking. Its been at China ems for over two weeks.[emoji16]

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You do realize fasttech doesn't own China post, right?

Gearbest doesn't either.

Just like in the US, when the postal service recieves mail, it's out of the senders hands.

I've used Fasttech dozens of times over the last 2 years without a single issue.
They have better customer service than most authentic modders.

Try asking for credit instead of a refund, and re ordering.
 

crxess

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Could show at your door at any time.

USPS does No tracking until it comes out of US customs.(then it's a crap shoot)

Run your Tracking number in 17Track to see if it has moved. That is an international tracking system

No GB Sux. Yes, you will receive orders - After 1-5 days to prepare shipment, a trip through who knows what countries, and/or if they can actually acquire the item you are ordering.

Score:
Fasttech 83/83
GearBest 1/4 and extremely delayed
 

SUPER K

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DO NOT USE GEARBEST! I have av feeling that they never shipped my order in the first place, then to be told it can take up to 2 months before they'll refund or resend. I went back and forth with then for going on 4 months now over a10.00 order that I still don't have. It seems that they and the other Chinese joints like to give you a canned response and expect you to wait. I'm done with Chinese ordering. PayPal disputes are pending on two sites I've ordered from. Gearbest and Cigabuy.

I'm sure there will be members here extolling the virtues of their favorite Chinese vendor. I'm glad they've had good luck, but I'm personally tired of the piss poor customer service and long waits just to save 5.00.
 
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msrfrog

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Mar 16, 2014
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You do realize fasttech doesn't own China post, right?

Gearbest doesn't either.

Just like in the US, when the postal service recieves mail, it's out of the senders hands.

I've used Fasttech dozens of times over the last 2 years without a single issue.
They have better customer service than most authentic modders.

Try asking for credit instead of a refund, and re ordering.
I'm not blaming FT. I know they ship promptly I was just curious about gear best.

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crxess

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DO NOT USE GEARBEST! I have av feeling that they never shipped my order in the first place, then to be told it can take up to 2 months before they'll refund or resend. I went back and forth with then for going on 4 months now over a10.00 order that I still don't have. It seems that they and the other Chinese joints like to give you a canned response and expect you to wait. I'm done with Chinese ordering. PayPal disputes are pending on two sites I've ordered from. Gearbest and Cigabuy.

I'm sure there will be members here extolling the virtues of their favorite Chinese vendor. I'm glad they've had good luck, but I'm personally tired of the piss poor customer service and long waits just to save 5.00.

For $5 I would also.
For over $1500 since I started vaping................well :lol:
I figure I've saved a few hundred just in shipping fees.:thumbs:

I do make a lot of US purchases - DIY :D
 
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