Ordered about 10 DCC, 2 failed on me and I let them know they told me nicely touch chit we don't warranty our Cartos
Attached is the email I got
Although we understand your concerns about cartomizers, we do have a policy that you have agreed to when making your purchase which is that madvapes does not provide any warranty, refunds or exchanges on cartomizers.
The decision to enforce this policy was not taken lighlty by madvapes and is based on over 2 years of experience and selling over 1,000,000 various style cartomizers. We buy the same products from the same manufacturers so that we get a consistent product.
Incidently, The failure rate on cartomizers is extremely low (less than 1 in 5000), but there are many factors to look at with cartomizers not working satisfactorily. Please review these topics below for more detailed solutions.
1 in 5000 doubtful
Attached is the email I got
Although we understand your concerns about cartomizers, we do have a policy that you have agreed to when making your purchase which is that madvapes does not provide any warranty, refunds or exchanges on cartomizers.
The decision to enforce this policy was not taken lighlty by madvapes and is based on over 2 years of experience and selling over 1,000,000 various style cartomizers. We buy the same products from the same manufacturers so that we get a consistent product.
Incidently, The failure rate on cartomizers is extremely low (less than 1 in 5000), but there are many factors to look at with cartomizers not working satisfactorily. Please review these topics below for more detailed solutions.
1 in 5000 doubtful
