Hate to post, but I try to work with vendors before I do. I recently bought a variable volt gripper which was faulty from madvapes. It was obviously faulty, the stem where the 501 went in was literally shaky when trying to vape. I dont know about everyone, but when an electric cig has shaky parts I get a little frightened of it. I would hate to vape and have a VVC explode on me....
I put in a ticket with madvapes and was told I would have to pay the cost to send the unit back. My thoughts are why should I? madvapes should Quality Check items before sent out. This was a very obvious problem.
Contacted my credit card company and put a hold on the charge. Mad Vapes sent me a return package which I shipped the item back to them. I contacted my credit card company and stated that I am working with the vendor to resolve the issue and to pay them accordingly. Have not heard a word from Mad Vapes and the ticket I submitted has dissappeared (34596)
Just sharing my experience with Madvapes, its not a good one.
Dave
I put in a ticket with madvapes and was told I would have to pay the cost to send the unit back. My thoughts are why should I? madvapes should Quality Check items before sent out. This was a very obvious problem.
Contacted my credit card company and put a hold on the charge. Mad Vapes sent me a return package which I shipped the item back to them. I contacted my credit card company and stated that I am working with the vendor to resolve the issue and to pay them accordingly. Have not heard a word from Mad Vapes and the ticket I submitted has dissappeared (34596)
Just sharing my experience with Madvapes, its not a good one.
Dave