Marian00 Now Selling Own Brand of Ecigs and eLiquid - 2 eCigs for $99.95 - Grand Opening Special- Limited-Time Offer
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Hi,
My name is Debbie. I work for Marian. She is quite busy and is very sorry if she can't get back to you right away. I answer all of the e-mail questions that are sent through our website. I sent a response to your question from our website. I hope I answered your question and if in the future you have any more questions or concerns feel free to contact me through our website VaporCig.com and I will answer it right away. Thank you.
My name is Debbie. I work for Marian. She is quite busy and is very sorry if she can't get back to you right away. I answer all of the e-mail questions that are sent through our website. I sent a response to your question from our website. I hope I answered your question and if in the future you have any more questions or concerns feel free to contact me through our website VaporCig.com and I will answer it right away. Thank you.
Hi Debbie:
It must be you that I spoke with previously. I have a little situation with one of my batteries. I was wondering if the blinking light, about 20 times, means something. Could you please explain. Thanks!
It must be you that I spoke with previously. I have a little situation with one of my batteries. I was wondering if the blinking light, about 20 times, means something. Could you please explain. Thanks!
For my 1st impressions/concerns pls see vapor 1000 review thread: http://www.e-cigarette-forum.com/fo...049-any-vapor-1000-review-impression-yet.html
just bought some juice from vaporcigs. hopefully the shipping is fast as i am gonna run out of carts any day now
To clarify, in that review thread:
http://www.e-cigarette-forum.com/fo...or-1000-review-impression-yet.html#post111293
we find that after the customer purchased and used the atomizer, Vapor Cig emailed the customer stating that "our lifetime warranty isn't valid if you are using our atomizer with someone else's battery".
This is what the website says today and did say over the past days:
"Do you have a warranty? Yes, we do. We are so confident in the craftsmanship and technology behind our Vapor Electronic Cigarettes that we have a lifetime warranty on the atomizer."
Vapor Cig, please clarify where your newly emailed warranty terms were disclosed to potential customers before their atomizer purchases.
http://www.e-cigarette-forum.com/fo...or-1000-review-impression-yet.html#post111293
we find that after the customer purchased and used the atomizer, Vapor Cig emailed the customer stating that "our lifetime warranty isn't valid if you are using our atomizer with someone else's battery".
This is what the website says today and did say over the past days:
"Do you have a warranty? Yes, we do. We are so confident in the craftsmanship and technology behind our Vapor Electronic Cigarettes that we have a lifetime warranty on the atomizer."
Vapor Cig, please clarify where your newly emailed warranty terms were disclosed to potential customers before their atomizer purchases.
I think its still early AM in CA, PST, so lets give them some time to respond.
They still have to have their daily meeting on "how to charge your battery today" post, and damn they got to "test the batteries for dud's" too!
LOL!!!
I am sure they will respond later today since they have been good about it, more so then other vendors.
I give Marion & her team credit, I believe they are trying very hard to get things together (being a new company).
Keep Vapin!
Hi Jamie:
Marian asked me to answer your question in the following manner:
Our warranty is not new, nor unreasonable. In general, warranties are given based upon using the parts of a device or unit for their intended purposes, and the device, as designed, undergoes rigorous testing procedures during the research and development stages.
There is no way we can test our parts with countless other manufacturers' parts when used together. Nor can we offer a warranty that covers unknown parts being used in conjuction with ours.
Also, we cannot warranty that using our part will not damage another manufacturer's part when used together. Therefore, mixing and matching is not recommended or warrantied.
We can only stand behind our guarantee and warranty based upon our own knowledge and experience of using our devices as they were meant to be used.
Lastly, giving a lifetime warranty on an atomizer is generous enough in itself and should satisfy most customers, especially when "lifetime" is unheard of while this new invention is still undegoing many changes. Many eCig suppliers do not even give a warranty, and if they do, it is very limited in time and/or scope. It is also a rare thing to see a supplier warranty the parts when eLiquid is used.
I hope you can understand now our position on this issue. We want to make all of our customers happy and will stand behind them 100% by continuing to offer this very generous warranty on our products ONLY when they are used as intended and as tested by our company.
Thank you,
Debbie
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I don't know what "common sense" you have. My "common sense" says if I am out for a whole day I take my 801 batteries and 4072 batteries. Then if 2 batteries die because I vape alot, I have spares. Common sense to me says most of us here have many different kinds of Ecigs. If my minifogger batteries die I know I can use dura on them. if 901 dies I know 4075 work on them.
What worries me most, is can/will Marion use this to get out of warranting her products. If one goes bad, will they say "well this looks like it was used with another atomizer" or "wasn't our liquid" or "was used outdoors in too cold weather".
When a company offers a lifetime warranty it should be just that. A lifetime warranty regardless of what happened.
What worries me most, is can/will Marion use this to get out of warranting her products. If one goes bad, will they say "well this looks like it was used with another atomizer" or "wasn't our liquid" or "was used outdoors in too cold weather".
When a company offers a lifetime warranty it should be just that. A lifetime warranty regardless of what happened.
Absolutely Lintz!
FYI: To Test Any Of These E-Cig Components (Most All Brands & Models) to See If Their Were Used With Other Brand, ie, another type charger, A 801 Battery put on a Vapor 1000 Atomizer or Vice Versa, You Would Have to Better Then A Rocket Scientists. No Normal Technician Would Be Able To Determine It. Further The Cost & Time Involved is Not Worth It.
Of Course If There Was Obvious Damage, Admission of Altered Use or Abuse, That Would Be Probably Be A Different Matter.
Just My Two Cents, I Mean umm a $99.00 Vapor 1000 Owner a Waiting Replacement "Warranty Batteries" for "Duds".
FYI: To Test Any Of These E-Cig Components (Most All Brands & Models) to See If Their Were Used With Other Brand, ie, another type charger, A 801 Battery put on a Vapor 1000 Atomizer or Vice Versa, You Would Have to Better Then A Rocket Scientists. No Normal Technician Would Be Able To Determine It. Further The Cost & Time Involved is Not Worth It.
Of Course If There Was Obvious Damage, Admission of Altered Use or Abuse, That Would Be Probably Be A Different Matter.
Just My Two Cents, I Mean umm a $99.00 Vapor 1000 Owner a Waiting Replacement "Warranty Batteries" for "Duds".
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The only difference in mixing and matching parts, assuming they physically fit together would be the batteries properties, and I'm sure that they all output the same energy with a minute variance, which an atomizer should be able to handle due to variance between batteries of same make/model.
superb shipping!! i placed an order with puresmoker on the 17th ...still havent recived it.... placed an order with vaporcig around tuesday and now i dont have to go back to analogs... are there any reviews out there on the Vanilla nic kick .?
Well, this product sounds absolutely fantastic! I'm still on the analogues, but I really want to get onto the ecigs asap. Just one thing, though - I really like the ones that look like analogues. I believe they're referred to as "mini".
Do the ladies and gentlemen of this forum recommend the Vapor 2000 as highly as they do (or seem to as far as I can see) the 1000?
Do the ladies and gentlemen of this forum recommend the Vapor 2000 as highly as they do (or seem to as far as I can see) the 1000?
Marion,
I'm relatively new at e-cigs, but I've learned enough on the forum that I want to give yours a try, so I just placed a purchase for 2 kits (one for me and one for my older son) on your web site. I think you're a breath of fresh air (no pun here) in the otherwise daunting task of trying to choose a quality e-cig.
I purchased a couple of the DSE901's a while back and my son and I are battling inconsistent vapor, inconsistent throat hit, and the frequent battery charging - which does get sooooo old. I don't want to have to babysit with the thing, I just want to use it!
No need to worry about the few who post negative comments. I think most of us realize that these people do it to attempt to make others as unhappy as they are, no matter what the subject.
One thing I think is quite clear, though. Your e-cigs quality and warranty just may become the gold standard to which other e-cigs are compared to. You know...you've tried the rest, now try the best!
Hang in there!
Cyndee
I'm relatively new at e-cigs, but I've learned enough on the forum that I want to give yours a try, so I just placed a purchase for 2 kits (one for me and one for my older son) on your web site. I think you're a breath of fresh air (no pun here) in the otherwise daunting task of trying to choose a quality e-cig.
I purchased a couple of the DSE901's a while back and my son and I are battling inconsistent vapor, inconsistent throat hit, and the frequent battery charging - which does get sooooo old. I don't want to have to babysit with the thing, I just want to use it!
No need to worry about the few who post negative comments. I think most of us realize that these people do it to attempt to make others as unhappy as they are, no matter what the subject.
One thing I think is quite clear, though. Your e-cigs quality and warranty just may become the gold standard to which other e-cigs are compared to. You know...you've tried the rest, now try the best!
Hang in there!
Cyndee
I initially ordered a 2000 because I wanted something that looked like a real cigarette, but I didn't think it was that great. Don't get me wrong--it was fine, but I just wasn't getting the vapor production I was looking for. I exchanged it for the 1000 penstyle and I LOVE it! It's a real workhorse and my primary e-cig. Great flavors, great vapor, and amazing customer service! Debbie is the best!!
However, to satisfy my craving for something that really looks and feels like an analog, I have a supermini from Vaporguys as a backup. The other thing about the Vapor 2000 is that it's quite a bit bigger and heavier than an analog. The supermini from Vaporguys is very close to the real thing sizewise. It's also gives great vapor. The Vaporguys also have a reputation for excellent customer service.
Epuffer also has a supermini and micro (even smaller), but I have been sorely disappointed in their product, pricing and customer service. I wouldn't recommend going that way, especially if you are in the U.S.
I think I have the best of both worlds--the Vapor 1000 and a supermini. It's always good to switch things up and have some backup. Good luck!
The only thing "non-smoking crowds" have to complain about is the "bad effects of smoking cigarettes", and THAT only mostly applies to second hand smoke (some to the increased cost of medical care later in life).
If you're looking at "nicotine", it's not dangerous and non-destructive. All in all, it's a safe drug (if you are careful not to overdose on the pure liquid.. the e-liquid, I think, may end up being the downfall of e-cigs) and no one has _anything_ to say about what "safe substances" someone puts in their body.
If you have non-smokers starting to use "nicotine" in a "safe manner", how is that different than someone going to Starbucks for the first time and getting a double espresso? Or going to a bar and having their first Fuzzy Navel? Remove the 3999 _other_ chemicals from cigs, and have just nicotine and "safe stuff" (propylene glycol, and the like), and the "anti-smoking" crowd can just go sit in the corner and .....
Nicotine is addictive because it makes you feel good, releases dopamine and adrenaline. How can we say "exercising" is ok when it does the same thing, but say it's bad to get the same feeling from a chemical? Don't we promote the use of chemicals to "feel better" all the time? and THOSE drugs have _serious_ side effects, but we don't care because having a raging hardon or not having any sniffles while on a picnic is "important".
As long as no unsupportable claims are made, as long as everything is kept in perspective, there won't be any issues. I agree that we want to avoid certain scrutiny in this early stage, and unfounded claims (like "completely safe" and "smoke" as much as you want) should be avoided.. but don't let the "anti-smoking" crowd bother you. They don't have a leg to stand on in terms of logic and reason and fact.
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