It's becom8ng clear that ms t doesn't plan to improve her communication skills. I have been waiting for almost two months for her to respond to all forms of communication. She still hasn't sent me the liquids she shorted from my order. I don't think I will order from her again. She has shown me how little she cares about me as a customer
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Is there a specific amount of time required before filing a charge-back from a CC company?? I am very concerned about this amount of time with no communication. I don't remember her ever going this long before.
PayPal is 45 days... I have never had to file a dispute with a CC company before. If given a choice between a CC or PayPal payment I choose PayPal just to cover my ....
Yes but if you used a CC you are covered... You need to contact the bank that issued your card.. also more info here Credit Card Chargebacks: Your Secret Weapon in Merchant Disputes - DailyFinance
Erin, I just checked the website and I see no change. Hasn't been updated since Oct 16. Maybe you know somewhere to look that I don't but I'm just looking on the home page.
You might just have to clear your cache. Try pressing Control + F5. In most browsers, that'll refresh the page from scratch, without using the cache.
Thanks!!! Duh, I am technologically impaired lol. Usually run CC Cleaner everyday but haven't run it in a couple of days. Ran it and now I see the updated shipping info. That makes me feel lots better about my order. Hopefully mine will be created and shipped soon.
I saw that also Nan. Quite disturbing. I felt a bit of relief after the update on the website yesterday but something definitely ain't right.
I'm hoping these orders went out in a hurry without tracking numbers to get them out more quickly. Probably wishful thinking... We'll see if we have juice tomorrow or Friday.
Dang.... I could have gone all day without seeing that sticky. It's pretty bad when a forum administrator has to leave a message for a request of contact on a sub forum page. I would have thought they would have direct access to a vendor they have backed for years. Unless she is ignoring other attempts they have made to contact her. It's a mystery for sure. Maybe ECF can get some answers about this and ease our minds.
I have to agree with NanC. We are in trouble I fear.
Does anyone know when the last order was received from her???
On top of all this, I just found out that the credit card I used for my last purchase here had a purchase attempt made on it yesterday. I didn't make the transaction. Haven't used the card since I paid for my last order here on Oct 3rd. It's a vanilla mastercard and thankfully after having my actual mastercard hacked and someone charged a trip to Vegas for $1200 bucks, I use the vanilla cards and only put small amounts available on each card. Be careful out there folks.
I have to agree with NanC. We are in trouble I fear.
Does anyone know when the last order was received from her???
On top of all this, I just found out that the credit card I used for my last purchase here had a purchase attempt made on it yesterday. I didn't make the transaction. Haven't used the card since I paid for my last order here on Oct 3rd. It's a vanilla mastercard and thankfully after having my actual mastercard hacked and someone charged a trip to Vegas for $1200 bucks, I use the vanilla cards and only put small amounts available on each card. Be careful out there folks.
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Im gonna give her the benefit of the doubt, it sounds like she has had some domestic complications but it also sounds like she is trying to push her orders out. I have ordered some backup juices from new vendors to tide me over, but ill be crossing my fingers and hoping things turn out well as they have eventually over the last 2 years I have been using her juices.
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