My folding@home quit?

[Pissy]

My folding@home program quit working..all I get now is a windows message "FahCore_a4exe has stopped working" "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

I ran 2 different scans on my computer and the only things to come up with were cookies that were deleted, so i un-installed the folding@home program and tried to reinstall..it only gets about 1/3 thru the installation and comes up with an error. "Failed to install files. Most likely some software possibly F@H is currently using one or more files that the installer is trying to upgrade. Please stop all running F@H software and quit any applications that are using files from the F@H installation. Note, complete shut down can take a little while after the application has closed."

I checked task manager and it showed nothing running, I rebooted the computer, I waited 6 hours and tried again only to receive the same message.

Please help me!!! But understand that I'm as ungeek as they come when it involves a computer.

 

[Thrasher]

you can try right clicking on the installer and choosing "run as administrator"
i cannot even find anything close on the F@H forums but looking.

do you know what version you are trying to install. 7.1.48 etc?

 

[Pissy]

I believe it's version 7.2.9

 

[Thrasher]

i cannot find anything myself, i would suggest posting this in the official F@H forums as the gurus there can walk you through it and would better know where to even start then i would.

 

[Pissy]

Thanks for your time Thrasher..is appreciated!

 

[Judge Dredd]

Click the start button, then in the search box, type %appdata%. Once that folder opens up, browse through that folder, particularly in the sub-folder "Roaming," for anything to do with FAH. If you find something, rename it with the suffix "OLD." Then type in %temp% and do the same thing. You should now be able to re-install the software.