New Member - advice?

[Maxus72]

Best bet is to get the CC company involved. Money talks.

 

[Tee_i_am]

Hello, I'm new to the forum and trying to get my 5th post as well..

lol.... 5th post, DONE!

 

[651stp]

i would say order from a more reputable company in your area or go to your local shop to avoid these conflicts. There are many trusted vendors out there and they are also listed on this site. just take a look around

 

[James416]

sorry to hear they screwed someone else too, they got me on my 1st order too!! i ordered 18mg times 5 and got all 6mg, apparently it was a substitute... i still have the emails, i dont recommend them to anyone!!

 

[James416]

All I can say at this point is that you are not the only one. If his history follows previous patterns, expect him to lose interest and his new physical store he just opened will be closed within 2 months. Also if you ever do a pickup at his store and he makes firm arrangements with you at 1PM, bring some coffee and lunch money for a restaurant nearby. Scratch that, bring dinner money too, you might need it. Also don't expect him to even acknowledge he was late, let alone expect an apology.

Edit: You got 6 correct out of the 12? What are you complaining about? The important thing is you got 12 bottles. I mean, liquid is liquid right? And don't you dare consider returning them, you can't you know, sanitary reasons. If you do get a hold of him be prepared to get a vibe that you're a jerk even complaining about the wrong flavours. And it IS understandable. Because he IS doing a favour for you. It's not like you actually paid money for it. You are only the customer, if he changes the order without even calling you, you know it's for a darn good reason. Be compassionate, be understanding.

It's not his fault everything is always "in stock" at his website. He doesn't have time to update the website. You have to look at it from his perspective. I realize he doesn't have any other business than this, but you have to take into account walking to the post office once per day is a LOT of work, when he gets done with that he wants to come home and relax. You do realize the margins of this business right? e-liquid 30ML bottles from the factories in China he get's the liquid from charge him between $0.50 - $3.00 per unit. Those are lousy margins and it's plainly obvious he is doing you a favour even selling you these bottles. If you do get that vibe that he is doing a favour for you even selling to you much like the vibe I always get, now you know why and it IS justified, he is indeed doing you a favour.

Oh yeah, and the reason he never picks up the phone is because he is at "meetings", you know, BIG business meetings like they do downtown on Bay street of course. Meetings for what? Who knows. He must change clothes before he leaves bay street because if you catch him coming back from a meeting he is always wearing t-shirts and jeans.

Anyways, anyways, don't be a jerk about it. You got "most" of your order, right?

PS just in case the odd person doesn't get it, I am being sarcastic.

Do a charge back ASAP. My order I placed on the 15th of September was the last straw for me.

LMFAO you my friend are on the money!! ive spent damn near a grand since my 1st order with them, they have lost alot of my money!!! im not shy spending but im not stupid, never again will he have my $$!!

 

[CYYZ]

LMFAO you my friend are on the money!! ive spent damn near a grand since my 1st order with them, they have lost alot of my money!!! im not shy spending but im not stupid, never again will he have my $$!!

Do you know the part I seriously can't understand? The thought process that goes through his head. I don't believe he is INTENTIONALLY trying to scam people, but what is so hard about firing off an email saying it's not in stock and asking if you want something else? Secondly WHATS TO HARD ABOUT UPDATING INVENTORY ON THE WEBSITE? Thirdly if I was him, WHY IN THE WORLD would I want to spend RENT to open up a physical store and GO THERE EVERYDAY and MAYBE increase my sales %20 but increase my workload %500? Especially if I had that track record of being late and unreliable.

Never ever in my life have I always felt so nervous about making an order online. I usually try to stick with 2-3 bottles MAX (because naturally he will run out and auto-substitute with something else) and I try to make sure it's all the same flavor and strength. If you ask for multiple items in multiple strengths, atomizers of different strengths, and other things you can be sure with almost absolute certainty something will be "forgotten".

 

[CYYZ]

sorry to hear they screwed someone else too, they got me on my 1st order too!! i ordered 18mg times 5 and got all 6mg, apparently it was a substitute... i still have the emails, i dont recommend them to anyone!!

Oh BTW how did you like smoking that 6MG? It feels like you are smoking a whole lot of nothing except hot air, doesn't it? Absolutely ridiculous.