New member question

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crystalluv545

Super Member
ECF Veteran
Jun 7, 2015
831
3,309
Staten Island NY
Please...Take a breath and chill - Not many are around at 8 on a Sunday night. :)


You ARE logged in here with your crystalluv545 account...you are posting - you ARE using it.

You can do nothing with the crystal545 account...it is a banned account...nothing for you to do there.



(and please - do not create more accounts :) )
Should I try again tomorrow maybe? Contact support maybe ?

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crystalluv545

Super Member
ECF Veteran
Jun 7, 2015
831
3,309
Staten Island NY
Yes. OK. I did that already. And where I try to change my password it let's me then it directs me back to the same page where I should log in. The banned page. Do I have to reboot my phone or what because I can't get rid of that "Banned" page. I will not make another account .this issue I'm sure will get resolved. Thanks and I'm sorry for being annoying.

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AG51

ECF Guru
ECF Veteran
Jan 23, 2011
82,919
390,399
Dat Way →
Ok..when I go to the link you posted look what I get. This is the reason I keep making a new account. I don't want to be banned but I can't sign in now with my original acct.Crystalluv545 ..it won't let me..
361c49a255957c0680e738563be32c42.jpg


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Crystal, try this.... log OUT when you see that page and then log BACK IN with your 'crystalluv545' username and password. If you are logged out there will be no username there on the page. Therefore you may log in with the active account:)
 

crystalluv545

Super Member
ECF Veteran
Jun 7, 2015
831
3,309
Staten Island NY
Crystal, try this.... log OUT when you see that page and then log BACK IN with your 'crystalluv545' username and password. If you are logged out there will be no username there on the page. Therefore you may log in with the active account:)
YES. I no. ..I tried everything. ..that page won't go away. When I tap log out. It's the last option on the drop down menu -I thought the same . And that page is still there. It's so upsetting. I've tried everything. Can't get rid of it. The only option I thought is to reboot my entire Galaxy4.
Aww and thank you so much. [emoji6]

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crystalluv545

Super Member
ECF Veteran
Jun 7, 2015
831
3,309
Staten Island NY
Crystal, try this.... log OUT when you see that page and then log BACK IN with your 'crystalluv545' username and password. If you are logged out there will be no username there on the page. Therefore you may log in with the
5b242f632092f1b598c1be1b7c568fd2.jpg

Crystal, try this.... log OUT when you see that page and then log BACK IN with your 'crystalluv545' username and password. If you are logged out there will be no username there on the page. Therefore you may log in with the active account:)
Look I'll show u.

Sent from my SPH-L720T using Tapatalk
 

AG51

ECF Guru
ECF Veteran
Jan 23, 2011
82,919
390,399
Dat Way →
YES. I no. ..I tried everything. ..that page won't go away. When I tap log out. It's the last option on the drop down menu -I thought the same . And that page is still there. It's so upsetting. I've tried everything. Can't get rid of it. The only option I thought is to reboot my entire Galaxy4.
Aww and thank you so much. [emoji6]

Sent from my SPH-L720T using Tapatalk
Crystal, when you're on your PC and that page comes up, click on that username where it's in the picture. The drop down menu comes up. Look at the bottom where it says Log Out. Click there to do that. Then when you have done that you may log back in by entering crystalluv545 in the username box and the password in the password box.
logout_zps9hyvbyup.jpg

this is what the PC looks like with ecf
 
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crystalluv545

Super Member
ECF Veteran
Jun 7, 2015
831
3,309
Staten Island NY
That's because you're attempting to log in with an email or username that is not permitted. Enter crystalluv545 in the username box and the password in the password box.
I am very computer savvy. I no how to log in or out and I no if an accounts deleted how could I possibly expect to sign on. ? Lol. Okay .so this is the progress report. I got in on my desktop!! Yaaaay !!

sent from my Samsung Galaxy4
 

crystalluv545

Super Member
ECF Veteran
Jun 7, 2015
831
3,309
Staten Island NY
That's because you're attempting to log in with an email or username that is not permitted. Enter crystalluv545 in the username box and the password in the password box.
Now all I need to do is get in via my my phone and I won't bug u nomore.. lol. Seriously I'm sorry about all this. .. .I hate to be challenges by technology and can't figure it out myself.
I'm Goin to try to log in now on the phone with crystalluv545. Thanks retired1.hopefully it will work.
And thanks for your time effort and patience. Thank u so much ..

sent from my Samsung Galaxy4
 

crystalluv545

Super Member
ECF Veteran
Jun 7, 2015
831
3,309
Staten Island NY
Crystal, when you're on your PC and that page comes up, click on that username where it's in the picture. The drop down menu comes up. Look at the bottom where it says Log Out. Click there to do that. Then when you have done that you may log back in by entering crystalluv545 in the username box and the password in the password box.
logout_zps9hyvbyup.jpg

this is what the PC looks like with ecf
Yes..Aggie. I finally tried on my desk top and got in... now it's my phone. That's where all the weird stuff is going on...I'm trying now..

sent from my Samsung Galaxy4
 

Robino1

Resting in Peace
ECF Veteran
Sep 7, 2012
27,447
110,404
Treasure Coast, Florida
See where u LOG OUT. That's what I've been trying to do with the banned account so I can log in with the active account. But that BANNED PAGE IS STUBBORN AND WON'T MOVE OUT OF MY WAY!!

sent from my Samsung Galaxy4
Delete the app and reinstall it. Make sure you note what your legal account name is and your password. When you reinstall, it should wipe out all the old crap.

Good luck :)
 

crystalluv545

Super Member
ECF Veteran
Jun 7, 2015
831
3,309
Staten Island NY
Delete the app and reinstall it. Make sure you note what your legal account name is and your password. When you reinstall, it should wipe out all the old crap.

Good luck :)
I tried that and it didn't work.. tapatalk is the app.in my phone from Google play store. I prefer to use the original website ecf.com but It wouldn't disappear that banned page.. well proud to say after driving our moderators nuts.. ..I finally read up about "cookies and "cache" and cleared them both.. and the page loaded refreshed !! I was so happy. I finally figured it out what was wrong .... thanks also.[emoji6]

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