It appears that Blu has been having alot of shipments being siezed at the Canadian Border so has therefore stopped shipping to Canada altogether...
I just spoke with Taylor at customer service and she said she had to cancel my order because I'm in Canada, or provide a U.S. Address to ship to...
Would've been nice to get an e-mail about this instead of finding out when checking on the status of my order...
btw I ordered on the 28th of June...
Guess anyone else who's oreders are still pending are out of luck like me...
here's the email i got - you'll prolly get one too eventually :
Dear blu Customer,
Regrettably, due to Canadian regulations, we can no longer accept orders for blu with Canadian shipping addresses. Recent orders have been seized by Canadian customs preventing us from shipping any future orders to Canada.
If you have a pending order with a shipping address in Canada, the order will be cancelled and your credit card account will not be charged. The "Authorization Hold" that was placed on your account when you submitted your order will automatically expire, typically within 7-14 days of the hold being placed. Please contact your credit card bank if you have any questions regarding the "Authorization Hold" as blu Customer Service cannot access that information.
While we can no longer accept orders with Canadian shipping addresses, your account will remain active and accessible. Should you wish to place a new order, blu continues to ship to US addresses.
We share in your frustration with the limitations imposed by regulations that are preventing us from meeting the ongoing product needs of our customers. We encourage you to contact your local government representatives to express your viewpoint. We hope that with the support of our customers we can change the current environment and once again be able to ship to Canada.
Sincerely,
blucigs.com
