I'm sorry to tell you, but I was in the exact same situation.
"I was a smoker of about 10-12 cigs a day, waiting on my blu kit to arrive.
The order was placed on june 2nd, it was shipped on june 19th, and received on the 26th.
First disapointment within the first few days: the cartridges don't last for long at all! They say 5 cartridges equals 75 cigs? Big fat lie.
I work in a office, therefore I couldn't possibly have vaped all day. It was only on breaks, after meals, in the car and in the evening, like usual. I went through 5 cartridges in a day easily. that's going from 10-12 cigs to 75? "
I find the above totally inaccurate, but it may not be intentional. It took me a while to "get it" as far as using the blu E cig as far as drawing on it. I was a 2+ pack a day smoker, now it's a few analogs a day- mostly when I'm riding my bike. I find that a cartridge lasts most of the day for me and I vape when I feel like it. The secret I found was to take longer, slower and less intense draws on the cig that I was used to with cigarettes. You get more throat hit. If anyone that only smoked a half pack a day went through 5 cartridges something was wrong with what they were doing. In fact, my gf just walked it and she's going through a cartridge every two days and smoked at least a pack a day.
"Second disapointment, the batteries don't last long AT ALL. An hour, top."
Another questionable comment. I find the batteries don't last as long as the cartridges. When I start finding that I'm not getting a hit, I'll change out the battery. That will usually get the smoke going again unless your cartridge is truly empty. The charger in the pack works very well in keeping the batteries ready during the day. I've even skipped charging the pack some days and have never run out of battery life.
"Third disapointment, after 8 days, my first battery died. The day after, the other battery dies."
I have two weeks on our batteries and none of the above problems have been encountered. That's four batteries with none of this type of problem.
"I'm
and back with analogs. The vaping experience lasted 9 days, after almost a month of wait.
At first, I was so hyped with the product I wanted to become a reseller. The situation has changed now, can you guess...
So, monday I tried contacting the customer service about my dead batteries and placed an order for a carton of cartridges. I thought they would ship the carton and replacement batteries at the same time, and I won't have to wait the 3 weeks backorder since I figured only the starter kits would be out of stock.
Wrong.
Two days later, still no news about my complaint or my order.
I contact them with the live chat, and they tell me it's going to take the 3 weeks to receive my carton of cartriges!!! And that I had to ship them my dead batteries BEFORE they would send me replacement."
I can't speak to most of what is stated above, but I did have an issue with the one starter pack. I was delivered two atomizers in the one pack instead of two batteries. I used live chat, explained the situation and she past my problem to the QC people who had the battery to me in less than a week. I can understand the problem with the cartridges because they had some serious backlog issues - both from a product availability and shipping department standpoint.
"Needless to say, I canceled my order, and I don't want to have anything to do with them anymore.
I certainly hope you returned your product since they have a 30 day return policy.
It's sad since I read somewhere on this forum that they had good customer service, and shipped dead batteries without waiting for replacement.
Anyone else have an alternative?
Thanks.