Order #: V100166214 I placed this order on the 07/06/2019 and paid extra for priority 1-3 day shipping, as I was looking to have it delivered before I leave the country . It is now 07/11/2019 and I have no updates regarding my order. I have called both numbers that I can find, on the website. One of them is disconnected and the other one has generic hold music for 20 minutes before it goes to voicemail simply stating: "Vaping.com is unavailable" or something to that extent. I have left a voicemail, and again, never received a response. There have been numerous posts saying that your systems were/are down, but it has been at least a few weeks since then. I wouldn't think that the system is still down. Is it possible to have someone provide me with some sort of update to my order? Is it cancelled? Shipped but email failed to send informing me it was shipped? Any information on this at all? If you are unable to provide shipping information, then can you provide a refund? Please respond so I don't have to involve my bank and file a fraudulent transaction claim.