Nov. 2nd Error on Site.

[thedub412]

I think this may be due to the new site/system but they used to email a tracking number before they moved.

Yeah - has to be... I remember them saying something about that part being lost or something before because they were writing everything manually for the weekend's shipments... As long as I have my Boba's by this weekend, I will be happy... come on, USPS haha

 

[tjakab]

@Porphy

before I checked here I tried to do this.......



My question was answered here in post #62....but when I tried all I got was this......



I got the same error, a problem with the help desk on the website?

Just thought I would let you know here, since doing so in help desk won't help.

Looking forward to getting my order today .

Looks like the ticketing system is fixed. I successfully re-submitted a ticket this morning that wouldn't go through yesterday.

 

[on3fifth]

I am just wondering but is this something we will have to go through monthly cause they moved that was 2 weeks then had health issues i think another 2 weeks then the stock replacement which was 3 or so weeks. I love BB but when ordering a juice is this complicated it makes vaping hard and upsetting. Yeah I know I can go find a new juice but what juice is close to BB??

 

[andyman97]

I am just wondering but is this something we will have to go through monthly cause they moved that was 2 weeks then had health issues i think another 2 weeks then the stock replacement which was 3 or so weeks. I love BB but when ordering a juice is this complicated it makes vaping hard and upsetting. Yeah I know I can go find a new juice but what juice is close to BB??

The website is open right now. And they're running a nice sale. Go order enough boba's to tie you over. When you start to go through half of it, order some more so you don't run out...

 

[Marthag]

Trying to order but can't continue after filling out the "Checkout :: Personal Information" page. There is nothing to click on to get me to the next page. Both in explorer and firefox.

 

[bypassoverload]

@ Porphy
This is what is happening. The frame with the checkout button is being cut off. I have tried on 3 different computers, both PC and Mac, with the same results. At this point you have to either use the enter button on the keyboard or drag your window out of size until you see the continue button.

 

[Porphy]

Thank you for the screenie, it helps... a lot. This issue is now fixed, or should be. I'm still waiting on someone to verify that it has corrected the issue for them (since I was unable to recreate the event) but the formatting I've setup for that specific block is to ensure it always displays at 100% screen size.

 

[Marthag]

Thanks bypassoverload that worked i was able to place the order with yore help.

@ Porphy
This is what is happening. The frame with the checkout button is being cut off. I have tried on 3 different computers, both PC and Mac, with the same results. At this point you have to either use the enter button on the keyboard or drag your window out of size until you see the continue button.

View attachment 149499

 

[Bowtie]

Does AVE usually send tracking#'s with orders? I got my shipping conf but no tracking. Just curious.

I got tracking number with my shipping confirmation.

 

[Smoot]

I got tracking number with my shipping confirmation.

Same here. USPS closed Monday......could be a long weekend. Lol

 

[wolandepiphanius]

deleted.

Doh, I should read more before asking questions that were asked before.

 

[ssearls11]

Still not working for me, but I was able to get a email through finally so hopefully I'll have a completed order here soon

From inside the cab of a xray rig bored out of my mind!

 

[on3fifth]

Ordered 100mls they took the money so yay now just waiting on it to getting shipped. I need to turn off my email so I'm not checking every hour.